FDA Adverse Event Malfunction Summary report: N

AU2700 CLINICAL CHEMISTRY ANALYZER

MDR report key: 2142042 · Received June 28, 2011

Report

Report Number
2050012-2011-02736
Event Type
Malfunction
Date Received
June 28, 2011
Date of Event
May 27, 2011
Report Date
May 28, 2011
Manufacturer
BECKMAN COULTER MISHIMAK.K.
Product Code
JGS
PMA / PMN Number
K003721
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

PER THE CUSTOMER, THE NA QC WAS WITHIN RANGE PRIOR TO THE EVENT. NA QC WAS OUT OF RANGE (LOW) AFTER THE EVENT. CALIBRATION DATA WAS NORMAL PRIOR TO THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(6) 2011 FOR THIS EVENT. THE FSE CHANGED THE LOCATION OF THE 'Y' PINCH VALVE TUBING, CHANGED THE URINE CALIBRATORS, CLEANED, PRIMED, AND RAN QC. ALL PASSED WITHIN INSTRUMENT SPECIFICATIONS. THE FSE RETURNED ON (B)(6) 2011 AND DISCOVERED THAT THE 'Y' TUBING WAS NOT ALL THE WAY ON THE PINCH VALVE. THE FSE SWAPPED THE LEGS ON THE 'Y' TUBING AND PUSHED THE LEGS ALL THE WAY ONTO THE PINCH VALVE. THE FSE VERIFIED ALL OPERATIONS, CLEANED, PRIMED, RAN CALIBRATIONS, AND QC. ALL PASSED WITHIN INSTRUMENT SPECIFICATIONS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING AN ERRONEOUS SODIUM (NA) RESULT THAT WAS REPORTED OUTSIDE OF THE LABORATORY, GENERATED BY THE AU2700 CLINICAL CHEMISTRY ANALYZER. UPON REPEAT TESTING, A CORRECTED REPORT WAS ISSUED. IT IS UNKNOWN IF PATIENT TREATMENT WAS AFFECTED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU2700 CLINICAL CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER MISHIMAK.K. AU2700 N/A

Patients

Seq Age Sex Outcome Treatment
1