FDA Adverse Event Malfunction Summary report: N

PREPPLUS 2

MDR report key: 2142028 · Received June 28, 2011

Report

Report Number
1061932-2011-00756
Event Type
Malfunction
Date Received
June 28, 2011
Date of Event
June 3, 2011
Report Date
June 3, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JQW
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED TO THE SITE. THE FIELD SERVICE ENGINEER REPLACED THE SYRINGE, PROBE AND ISO BLOCK. PERFORMANCE VERIFICATION WAS PERFORMED TO CONFIRM APPROPRIATE REAGENT DISPENSING, AND FAULT TESTING FOR GENERATION OF APPLICABLE ERROR MESSAGES. THE INSTRUMENT MET SPECIFICATIONS. THE ROOT CAUSE OF THE EVENT WAS THE REAGENT BOTTLE RUNNING EMPTY. BECKMAN COULTER LABELING STATES THE CUSTOMER SHOULD "CHECK THAT EACH REAGENT CONTAINER CONTAINS AT LEAST THE VOLUME LISTED ON THE WORKLIST (PLUS AN ADDITIONAL 10% OF THE FULL VOLUME OF THE CONTAINER TO ACCOUNT FOR DEAD VOLUME). " A NOTIFICATION HIGHLIGHTING THIS VERIFICATION TASK WAS ISSUED BY BECKMAN COULTER INC. TO THE CUSTOMER WITH CONFIRMED RECEIPT ON (B)(4) 2011

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT WHOLE BLOOD SAMPLES WERE STAINED WITH CD45-ECD, AN ANALYTE SPECIFIC REAGENT, AND WERE USED IN A PANEL TO OBTAIN WHITE BLOOD CELL (WBC) DIFFERENTIAL BY FLOW CYTOMETRY ON A PREPPLUS 2 INSTRUMENT. SAMPLES THAT DID NOT CONTAIN THE ANTIBODY REAGENT SHOWED UNEXPECTED RESULTS IN ALL GATES OF THE CD45-ECD VS SS LOG HISTOGRAM RESULTS. THE CUSTOMER IDENTIFIED THAT THE REAGENT BOTTLE WAS EMPTY BUT THE SENSOR DID NOT ALERT THE CUSTOMER. NO ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY AND HENCE NO DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT WAS ASSOCIATED OR ATTRIBUTED TO THIS EVENT. UPON REVIEW THE SUSPECT DATA WAS IDENTIFIED AND THE SAMPLES WERE MANUALLY PIPETTED AND REPROCESSED. THE CORRECT RESULTS WERE REPORTED. INSTRUMENT QUALITY CONTROL RESULTS BEFORE AND AFTER THE INCIDENT WERE WITHIN CUSTOMER ESTABLISHED SPECIFICATION RANGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PREPPLUS 2 STATION, PIPETTING AND DILUTING JQW BECKMAN COULTER INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1