FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® SYSTEM

MDR report key: 2142027 · Received June 28, 2011

Report

Report Number
2050012-2011-02398
Event Type
Malfunction
Date Received
June 28, 2011
Date of Event
May 20, 2011
Report Date
May 31, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED TO THE SITE FOR THIS EVENT. THE GLUCOSE MODULE WAS REPLACED. ALTHOUGH REPAIRS WERE MADE TO THE INSTRUMENT BEFORE IT WAS RETURNED INTO SERVICE, THE DEFINITIVE ROOT CAUSE FOR THIS EVENT IS UNKNOWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT ON (B)(6) 2011 ERRONEOUS MODULAR GLUCOSE (GLUCM) RESULTS WERE GENERATED ON A UNICEL DXC 800 SYNCHRON SYSTEM FOR THREE PATIENT SAMPLES. THE INITIAL ERRONEOUS RESULTS WERE NOTED WHEN RUNNING IN CRITICAL RERUN MODE AND WERE CONFIRMED ON THE GLUCOSE CARTRIDGE METHOD. ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY, AND HENCE THERE WAS NO DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. SAMPLE COLLECTION/HANDLING INFORMATION, SYSTEM CALIBRATION RESULTS, QUALITY CONTROL RESULTS AND SYSTEM CHECK INFORMATION WAS NOT PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1