FREESTYLE FREEDOM
Report
- Report Number
- 2954323-2011-03684
- Event Type
- Injury
- Date Received
- June 27, 2011
- Date of Event
- May 3, 2011
- Report Date
- August 23, 2011
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
THIS IS AN INITIAL REPORT. THE PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED. IT SHOULD BE NOTED: WHILE TROUBLESHOOTING WITH CUSTOMER SERVICE IT WAS REVEALED THE CUSTOMER WAS ATTEMPTING TO TEST USING INCORRECT TEST STRIPS; FREESTYLE LITE TEST STRIPS INSTEAD OF FREESTYLE CLASSIC TEST STRIPS.
THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING.
A CUSTOMER CALLED ON (B)(6), 2011 AND REPORTED THAT BEGINNING IN MAY HE STARTED RECEIVING READINGS FROM HIS FREESTYLE FREEDOM BLOOD GLUCOSE METER THAT WERE LOWER THAN HE WAS FEELING. HE FIRST NOTICED THIS AFTER RECEIVING A READING OF 136 MG/DL ON (B)(6), 2011, WHICH WAS LOWER THAN HE FELT AT THE TIME. HE ALSO REPORTED THAT ON (B)(6), 2011 HE RECEIVED A READING OF 155 MG/DL, BUT NOTED THAT APPROXIMATELY 25-30 MINUTES LATER HIS HEALTHCARE PROVIDER RECEIVED A READING, ON AN UNKNOWN BRAND OF METER, OF 325 MG/DL. CUSTOMER REPORTED EXPERIENCING FATIGUE, BLURRED VISION AND POLYURIA AND WAS DIAGNOSED WITH HYPERGLYCEMIA. CUSTOMER WAS GIVEN THE FOLLOWING MEDICATIONS, WHICH WERE A CHANGE FROM HIS USUAL DIABETES TREATMENT REGIMEN: GLIMEPERIDE, GLUCOTROL AND ACTOS. CUSTOMER WAS ALSO DIAGNOSED WITH NEUROPATHY. THERE WAS NO REPORT OF DEATH OR PERMANENT INJURY ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE FREEDOM | BLOOD GLUCOSE MONITORING SYSTEM | NBW | 1075903 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |