FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT

MDR report key: 2141043 · Received June 16, 2011

Report

Report Number
2183996-2011-01636
Event Type
Malfunction
Date Received
June 16, 2011
Date of Event
May 9, 2011
Report Date
May 11, 2011
Manufacturer
ROCHE INSULIN DELIVERY SYS INC.
Product Code
LZG
PMA / PMN Number
K060876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WILL BE RETURNED FOR EVAL.

Description of Event or Problem · 1

ON (B)(6) 2011, A COMPANY REP DISCOVERED A POSTING ON A SOCIAL NETWORKING WEBSITE WHERE THE PT STATED HE EXPERIENCED ELEVATED BLOOD GLUCOSE OF 400 MG/DL DUE TO NOT RECEIVING INSULIN AND THE INFUSION DEVICE NOT ALERTING HIM THAT INSULIN WAS NOT BEING DELIVERED. THE COMPANY REP ADVISED THE PT TO CONTACT TECHNICAL SUPPORT AND PROVIDED CONTACT INFO. ATTEMPTS TO CONTACT THE PT TO GATHER INFO WERE UNSUCCESSFUL. THE PT DID NOT REQUIRE TREATMENT FROM A HEALTH CARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. NO PRODUCT WAS REQUESTED TO BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK SPIRIT INSULIN INFUSION PUMP LZG ROCHE INSULIN DELIVERY SYS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 25 YR INSULIN| INSULIN INFUSION SET