FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2140650
·
Received June 17, 2011
Report
- Report Number
- 1218950-2011-01729
- Event Type
- Malfunction
- Date Received
- June 17, 2011
- Report Date
- May 23, 2011
- Manufacturer
- PHILIPS HEALTHCARE - ANDOVER
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT UPON POWER ON THE DEVICE DISPLAYED ERROR CODE 10003 WITH THE MESSAGE/INSTRUCTION TO CYCLE POWER. THERE WAS NO PT INVOLVEMENT. THE LOCAL PHILIPS REPRESENTATIVE CONFIRMED THIS CONDITION AND RESOLVED THE ISSUE BY REFORMATTING THE EXTERNAL DATA (MEMORY) CARD WHICH CLEARS THIS MEMORY CARD CAPACITY RELATED ISSUE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT UPON POWER ON THE DEVICE DISPLAYED ERROR CODE 10003 WITH THE MESSAGE/INSTRUCTION TO CYCLE POWER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | PHILIPS HEALTHCARE - ANDOVER | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |