FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2140650 · Received June 17, 2011

Report

Report Number
1218950-2011-01729
Event Type
Malfunction
Date Received
June 17, 2011
Report Date
May 23, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT UPON POWER ON THE DEVICE DISPLAYED ERROR CODE 10003 WITH THE MESSAGE/INSTRUCTION TO CYCLE POWER. THERE WAS NO PT INVOLVEMENT. THE LOCAL PHILIPS REPRESENTATIVE CONFIRMED THIS CONDITION AND RESOLVED THE ISSUE BY REFORMATTING THE EXTERNAL DATA (MEMORY) CARD WHICH CLEARS THIS MEMORY CARD CAPACITY RELATED ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT UPON POWER ON THE DEVICE DISPLAYED ERROR CODE 10003 WITH THE MESSAGE/INSTRUCTION TO CYCLE POWER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE - ANDOVER M4735A

Patients

Seq Age Sex Outcome Treatment
1