FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2140586 · Received June 16, 2011

Report

Report Number
1218950-2011-01725
Event Type
Malfunction
Date Received
June 16, 2011
Report Date
May 18, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DISPLAY ON THE DEVICE WAS BLANK. THE DEVICE WAS EVALUATED BY A THIRD PARTY SERVICE PROVIDER. THE OPTICAL SWITCH ASSEMBLY WAS REPLACED TO RESOLVE THE ISSUE. BASED ON THE REPAIR INFORMATION FOR THIS EVENT, THE REPORTED SYMPTOM IS CONSISTENT WITH A FAILURE TO POWER UP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DISPLAY ON THE DEVICE WAS BLANK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1