FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2140586
·
Received June 16, 2011
Report
- Report Number
- 1218950-2011-01725
- Event Type
- Malfunction
- Date Received
- June 16, 2011
- Report Date
- May 18, 2011
- Manufacturer
- PHILIPS HEALTHCARE
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE DISPLAY ON THE DEVICE WAS BLANK. THE DEVICE WAS EVALUATED BY A THIRD PARTY SERVICE PROVIDER. THE OPTICAL SWITCH ASSEMBLY WAS REPLACED TO RESOLVE THE ISSUE. BASED ON THE REPAIR INFORMATION FOR THIS EVENT, THE REPORTED SYMPTOM IS CONSISTENT WITH A FAILURE TO POWER UP.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE DISPLAY ON THE DEVICE WAS BLANK.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | PHILIPS HEALTHCARE | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |