FDA Adverse Event
Malfunction
Summary report: N
ALLSCRIPTS PRO EHR
MDR report key: 2140502
·
Received June 21, 2011
Report
- Report Number
- MW5021097
- Event Type
- Malfunction
- Date Received
- June 21, 2011
- Date of Event
- May 17, 2011
- Report Date
- June 21, 2011
- Manufacturer
- ALLSCRIPTS SOLUTIONS
- Product Code
- JQP
- Product Problem
- Yes
- Report Source
- Voluntary report
- Reporter Location
- IN, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
UPON VALIDATION OF ALLSCRIPTS PRO EHR VERSION 9.2, IT WAS FOUND THAT ONCE LAB RESULTS ARE AMENDED, THE ORIGINAL REPORTED LAB RESULT IS NO LONGER RETRIEVABLE IN THE SYSTEM/CHART. THIS WORKED PROPERLY IN EARLIER VERSIONS AND WAS PROMPTLY REPORTED TO ALLSCRIPTS CLIENT SUPPORT. ALLSCRIPTS HAS NOT CORRECTED THE PROBLEM AFTER SEVERAL ATTEMPTS TO REPORT THE PROBLEM AND OBTAIN CORRECTIVE ACTION DOCUMENTATION. NOTHING HAS BEEN PROVIDED BY ALLSCRIPTS AS A REMEDY TO THIS PROBLEM. FOR LABORATORY COMPLIANCE, ORIGINALLY REPORTED LAB RESULTS MUST REMAIN RETRIEVABLE AND IT MUST BE CLEAR THE RESULT HAS BEEN AMENDED. WE ARE UNABLE TO COMPLY WITH THIS AS LONG AS ALLSCRIPTS PRO EHR VERSION 9.2 IS IN USE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ALLSCRIPTS PRO EHR | NONE | JQP | ALLSCRIPTS SOLUTIONS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |