FDA Adverse Event Malfunction Summary report: N

ALLSCRIPTS PRO EHR

MDR report key: 2140502 · Received June 21, 2011

Report

Report Number
MW5021097
Event Type
Malfunction
Date Received
June 21, 2011
Date of Event
May 17, 2011
Report Date
June 21, 2011
Manufacturer
ALLSCRIPTS SOLUTIONS
Product Code
JQP
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

UPON VALIDATION OF ALLSCRIPTS PRO EHR VERSION 9.2, IT WAS FOUND THAT ONCE LAB RESULTS ARE AMENDED, THE ORIGINAL REPORTED LAB RESULT IS NO LONGER RETRIEVABLE IN THE SYSTEM/CHART. THIS WORKED PROPERLY IN EARLIER VERSIONS AND WAS PROMPTLY REPORTED TO ALLSCRIPTS CLIENT SUPPORT. ALLSCRIPTS HAS NOT CORRECTED THE PROBLEM AFTER SEVERAL ATTEMPTS TO REPORT THE PROBLEM AND OBTAIN CORRECTIVE ACTION DOCUMENTATION. NOTHING HAS BEEN PROVIDED BY ALLSCRIPTS AS A REMEDY TO THIS PROBLEM. FOR LABORATORY COMPLIANCE, ORIGINALLY REPORTED LAB RESULTS MUST REMAIN RETRIEVABLE AND IT MUST BE CLEAR THE RESULT HAS BEEN AMENDED. WE ARE UNABLE TO COMPLY WITH THIS AS LONG AS ALLSCRIPTS PRO EHR VERSION 9.2 IS IN USE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ALLSCRIPTS PRO EHR NONE JQP ALLSCRIPTS SOLUTIONS

Patients

Seq Age Sex Outcome Treatment
1