PEN NEEDLE 32GX4MM 5B 28CT
Report
- Report Number
- 3027605735-2025-00015
- Event Type
- Malfunction
- Date Received
- February 18, 2025
- Date of Event
- January 20, 2025
- Report Date
- March 11, 2025
- Manufacturer
- EMBECTA MEDICAL DEVICES (SUZHOU) CO., LTD., CHINA
- Product Code
- FMI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
4 PEN NEEDLES IMPACTED FROM LOT # 2243106.
INVESTIGATION SUMMARY: SAMPLES WERE RECEIVED AND AN INVESTIGATION WAS PERFORMED. THIS IS THE 1ST COMPLAINT FOR THE REPORTED LOT NUMBER. A REVIEW OF THE MANUFACTURING RECORDS WAS PERFORMED AND NO NON-CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS TYPE OF EVENT FOR THIS LOT. EMBECTA WAS NOT ABLE TO DUPLICATE OR CONFIRM THE INDICATED ISSUE AND BASED ON TREND ANALYSIS NO FURTHER ACTION IS REQUIRED AT THIS TIME. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. BASED ON THE ABOVE, NO ADDITIONAL INVESTIGATION AND CORRECTIVE/PREVENTATIVE ACTION (CAPA) OR SITUATIONAL ANALYSIS (SA) IS REQUIRED.
THE CUSTOMER REPORTED TO THE PHARMACY THAT THE NEEDLE WAS LEAKING. CUSTOMER PURCHASED A BOX OF 28CT NEEDLES ON (B)(6) , AND USED 3 NEEDLES AT HOME, ALL THESE 3 NEEDLES LEAKED LIQUID FROM THE CONNECTION BETWEEN THE CANNULA AND THE HUB. THEN CUSTOMER WENT TO THE PHARMACY, THEY OPENED A NEW NEEDLE FOR TESTING, AND IT STILL LEAKED. CUSTOMER USED A NEW NEEDLE FOR EACH INJECTION, CUSTOMER DID NOT PROVIDE THE BRAND OF INJECTION PEN, NEEDLES OF OTHER BRAND WERE PURCHASED BUT NOT INSTALLED TO TEST. THE PHARMACY HAS REFUNDED THE CUSTOMER, BECAUSE THE BOX OF NEEDLES HAS BEEN OPENED AND CANNOT BE SOLD AGAIN, THE PHARMACY REQUESTS A REFUND FOR ONE BOX. NO PHOTOS, ONE SAMPLE COULD BE RETURNED, AND A PHONE CALL CUSTOMER RESPONSE IS NEEDED. SAMPLE AVAILABILITY: YES. SAMPLE AVAILABILITY DETAILS: PHYSICAL SAMPLE AVAILABLE ONLY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 44172 | PEN NEEDLE 32GX4MM 5B 28CT | NEEDLE, HYPODERMIC, SINGLE LUMEN | FMI | EMBECTA MEDICAL DEVICES (SUZHOU) CO., LTD., CHINA | 329497 | 2243106 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Male |