FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2140233 · Received June 26, 2011

Report

Report Number
2122870-2011-02036
Event Type
Malfunction
Date Received
June 26, 2011
Date of Event
May 26, 2011
Report Date
May 27, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

USER ERROR IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER INC. (BCI) OF OBTAINING INDETERMINATE (IND) FLAGS FOR CKMB, TSH AND TBHCG QC ALONG WITH OVR FLAGS FOR TT4 QC. THE ISSUE WAS DISCOVERED WHILE TROUBLESHOOTING WITH ACCESS HOTLINE. THERE WERE NO REAGENT PACKS ON BOARD. WHEN THIS OCCURS, THE INSTRUMENT DOES NOT DETECT THERE IS NO REAGENT PACK PRESENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS® 2 NA

Patients

Seq Age Sex Outcome Treatment
1