FDA Adverse Event
Malfunction
Summary report: N
ACCESS® 2 IMMUNOASSAY SYSTEM
MDR report key: 2140233
·
Received June 26, 2011
Report
- Report Number
- 2122870-2011-02036
- Event Type
- Malfunction
- Date Received
- June 26, 2011
- Date of Event
- May 26, 2011
- Report Date
- May 27, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
USER ERROR IS THE ROOT CAUSE FOR THIS EVENT.
Description of Event or Problem · 1
A CUSTOMER REPORTED TO BECKMAN COULTER INC. (BCI) OF OBTAINING INDETERMINATE (IND) FLAGS FOR CKMB, TSH AND TBHCG QC ALONG WITH OVR FLAGS FOR TT4 QC. THE ISSUE WAS DISCOVERED WHILE TROUBLESHOOTING WITH ACCESS HOTLINE. THERE WERE NO REAGENT PACKS ON BOARD. WHEN THIS OCCURS, THE INSTRUMENT DOES NOT DETECT THERE IS NO REAGENT PACK PRESENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS® 2 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |