FDA Adverse Event Malfunction Summary report: N

HANDLE BATTERY POWERED DRIVER

MDR report key: 21364935 · Received February 12, 2025

Report

Report Number
8030965-2025-01555
Event Type
Malfunction
Date Received
February 12, 2025
Manufacturer
SYNTHES GMBH
Product Code
HWE
UDI-DI
7611819890084
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING SUBMITTED PURSUANT TO THE PROVISIONS OF 21 CFR, PART 803 (AND/OR PART 4, AS APPLICABLE). THIS REPORT MAY BE BASED ON INFORMATION WHICH HAS NOT BEEN INVESTIGATED OR VERIFIED PRIOR TO THE REQUIRED REPORTING DATE. THIS REPORT DOES NOT REFLECT A CONCLUSION BY DEPUY SYNTHES, OR ITS EMPLOYEES THAT THE REPORT CONSTITUTES AN ADMISSION THAT THE PRODUCT, DEPUY SYNTHES, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE POTENTIAL EVENT DESCRIBED IN THIS REPORT. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL REPORT, A FOLLOW-UP REPORT WILL BE FILED AS APPROPRIATE. ADDITIONAL NARRATIVE: H6: PART: 05.000.008, SYNTHES LOT: 5480108, SUPPLIER LOT: 001435. RELEASE TO WAREHOUSE DATE: 22 MARCH 2007. MANUFACTURING SITE: TRIANGLE MANUFACTURING. NO NONCONFORMANCE REPORTS (NCRS) WERE GENERATED DURING PRODUCTION. REVIEW OF THE DEVICE HISTORY RECORD(S) SHOWED THAT THERE WERE NO ISSUES DURING THE MANUFACTURE OF THIS PRODUCT, AND ANY SUB-COMPONENTS, WHICH WOULD CONTRIBUTE TO THIS COMPLAINT CONDITION. SERVICE AND REPAIR EVALUATION: THE CUSTOMER REPORTED THAT IT WAS REPORTED THAT THE HANDLE BATTERY POWERED DRIVER GEARS SLIPPING. THE REPAIR TECHNICIAN REPORTED THAT DISCOLORED PINS AND VENT, DAMAGED NOSE CONE, CRACKED CONTACT PLATE, VERIFY LOCK OUT FEATURE WORKS WITH BATTERY TESTED FAILED, MOTOR DOES NOT RUN IN FAST FORWARD, FORWARD AND REVERSE CONDITION. DEBRIS ON BARRIERS, RUST ON NOSE CONE AND MOTOR AND DRIVE COLUMN AND DRIVE SHAFT, MOTOR IS SOUNDING BUT DRIVE SHAFT IS NOT ROTATING. THE CAUSE OF THE ISSUE IS FAULTY PARTS. THE ITEM WAS REPAIRED PER THE INSPECTION SHEET, PASSED SYNTHES FINAL INSPECTION, AND WILL BE RETURNED TO THE CUSTOMER UPON COMPLETION OF THE SERVICE AND REPAIR PROCESS. FINALIZED SERVICE RECORD WILL BE ARCHIVED. THE EVALUATION WAS NOT CONFIRMED. THE DEVICE WAS DEEMED SERVICEABLE AND WILL BE RETURNED TO THE CUSTOMER, NO DESIGN OR MANUFACTURING ISSUES WERE IDENTIFIED THEREFORE IT HAS BEEN DETERMINED THAT NO CORRECTIVE AND/OR PREVENTATIVE ACTION IS PROPOSED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE HANDLE BATTERY POWERED DRIVER GEARS SLIPPING. IT IS UNKNOWN WHEN THE ISSUE WAS OBSERVED. IT IS UNKNOWN IF THERE IS PATIENT INVOLVEMENT. IT IS UNKNOWN IF REPORTS OF INJURIES, MEDICAL INTERVENTION OR PROLONGED HOSPITALIZATION OCCURRED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
857564 HANDLE BATTERY POWERED DRIVER INSTR,SURGICAL,ORTHOPEDIC,AC- POWERED MOTOR/ACCESS & ATTACH HWE SYNTHES GMBH 001435 7611819890084

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown