FDA Adverse Event Malfunction Summary report: N

TOTAL PROTEIN GEN.2

MDR report key: 2133637 · Received June 20, 2011

Report

Report Number
1823260-2011-03338
Event Type
Malfunction
Date Received
June 20, 2011
Date of Event
June 5, 2011
Report Date
June 20, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CEK
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Description of Event or Problem · 1

THE USER RECEIVED A QUESTIONABLE TOTAL PROTEIN RESULT FOR ONE PATIENT SAMPLE FROM THE COBAS C501 ANALYZER SERIAL NUMBER (B)(4). THE INITIAL RESULT WAS 0.3 G/DL AND WAS REPORTED OUTSIDE THE LABORATORY. WHEN THE USER RECEIVED ANOTHER SAMPLE FROM THE SAME PATIENT AND TESTED IT, THE SYSTEM ISSUED AN ALERT BECAUSE THE CURRENT RESULT DID NOT MATCH THE RESULT FROM THE PREVIOUS SAMPLE. THE USER PULLED THE ORIGINAL SAMPLE AND REPEATED TESTING ON (B)(6) 2011 WITH A RESULT OF 8.0 G/DL. PER LABORATORY PROTOCOL, THE USER FILED A CORRECTED REPORT. THE PATIENT WAS NOT ADVERSELY AFFECTED. UPON EVALUATION OF THE ANALYZER, THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A FLUIDIC FAILURE DUE TO AN UNKNOWN MATERIAL FOUND FLOATING IN THE ORIGINAL SAMPLE TUBE. HE TAUGHT THE USER THE IMPORTANCE OF PRE-ANALYTIC SAMPLE HANDLING AND REPLACED THE SAMPLE PROBE AS A PREVENTIVE MEASURE. TO VERIFY THE ANALYZER OPERATION, THE USER RAN CALIBRATION, QUALITY CONTROL, AND PRECISION TESTING WITH RESULTS WITHIN THEIR SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TOTAL PROTEIN GEN.2 BIURET (COLORIMETRIC), TOTAL PROTEIN CEK ROCHE DIAGNOSTICS NA 63701701

Patients

Seq Age Sex Outcome Treatment
1