FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 800

MDR report key: 2133410 · Received June 20, 2011

Report

Report Number
1823260-2011-03331
Event Type
Malfunction
Date Received
June 20, 2011
Date of Event
June 2, 2011
Report Date
July 22, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THE ROOT CAUSE WAS INCORRECT HANDLING BY THE CUSTOMER. THE CUSTOMER DID NOT FOLLOW THE PROCEDURE IN PRODUCT LABELING FOR REPLACEMENT OF THE FUSE. THE FUSE WAS CHANGED WITHOUT SWITCHING OFF THE INSTRUMENT'S MAIN POWER SWITCH. NO ONE WAS INJURED OR AFFECTED.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE USER STATED THEY HEARD A "POP", SMELLED A "HOT SMELL" AND DETERMINED THAT A FUSE HAD BLOWN AND THE FUSE HOLDER APPEARED TO HAVE MELTED OR FUSED TO THE INSTRUMENT. THE USER SAID "THE FUSE HOLDER AREA HAD SOME BLACK RESIDUE AS IF IT WAS CHARRED". NO PATIENTS WERE INVOLVED IN THE EVENT. NO INSTRUMENT OPERATORS OR LABORATORY PERSONNEL WERE INJURED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE USER WAS APPARENTLY REMOVING THE FUSE WITH THE POWER STILL ON. IT SPARKED AND MELTED THE FUSE HOLDER. HE REPLACED THE FUSE HOLDER, CAP AND FUSE. TO VERIFY THE ANALYZER OPERATION, HE SUCCESSFUL PERFORMED INITIALIZATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 800 CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1