BABY CONTROL MOBILE INFANT WARMER
Report
- Report Number
- 9611451-2011-00364
- Event Type
- Malfunction
- Date Received
- June 20, 2011
- Report Date
- May 25, 2011
- Manufacturer
- FISHER & PAYKEL HEALTHCARE LTD
- Product Code
- FMT
- PMA / PMN Number
- K971695
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). METHOD: THE COMPLAINT DEVICE WAS RECEIVED AT FISHER & PAYKEL HEALTHCARE'S (FPH'S) (B)(4) OFFICE, WHERE IT WAS EXAMINED BY A TRAINED FPH SERVICE TECHNICIAN. RESULTS: IT WAS FOUND THAT THE HEATER HEAD WAS PHYSICALLY DAMAGED. PHOTOGRAPHS WERE PROVIDED TO THE MANUFACTURER, SHOWING MULTIPLE CRACKS ON BOTH SIDES OF THE UPPER CASE. CRAZING WAS ALSO EVIDENT AROUND THIS AREA. THE LOWER MOULDED CASE ALSO SHOWED SOME CRACKS, POSSIBLY CAUSED BY IMPACT DAMAGE. A NEW HEATER HEAD HOUSING WAS FITTED TO THE UNIT. AND THE INFANT WARMER IS BACK IN SERVICE. A LOT CHECK REVEALED NO OTHER COMPLAINTS FOR THIS LOT NUMBER. CONCLUSION: THE MOBILE INFANT WARMER PROVIDES MOBILE WARMING WHEREVER NEEDED. IT CAN BE SUSCEPTIBLE TO IMPACT DAMAGE PARTICULARLY IF IT IS MOVED FROM ONE ROOM TO ANOTHER OR IF THE HEAD IS SWIVELED. IT IS ALSO POSSIBLE THAT THE CRACKING IS RELATED TO A KNOWN PROBLEM OF INCOMPATIBLE CLEANING SOLUTIONS REACTING WITH THE POLYCARBONATE PLASTIC AND ACRYLIC COMPONENTS OF THE INFANT WARMER. THE INFANT WARMER SERVICE MANUAL FOR THE AFFECTED UNITS FEATURES A DIAGRAM OF THE INFANT WARMER WHICH HIGHLIGHTS POLYCARBONATE AND ACRYLIC COMPONENTS AND STATES THE FOLLOWING: CAUTION DO NOT CLEAN THE HIGHLIGHTED PLASTIC SURFACES WITH PROPRIETARY CLEANING PRODUCTS CONTAINING EITHER HYDROXIDES, HYPOCHLORITES, PEROXIDES, GLUTARALDEHYDE OR CLEANING PRODUCTS WITH A GREATER THAN 30% ALCOHOL BASE; CAUTION THE CHEMICALS USED IN THESE PROPRIETARY CLEANING PRODUCTS MAY LEAD TO DISCOLOURATION, CRAZING AND EVENTUAL CRACKING OF THE HIGHLIGHTED PLASTIC SURFACES. AS PART OF CONTINUOUS IMPROVEMENT, WE HAVE SINCE REVISED OUR CLEANING INSTRUCTIONS TO RECOMMEND SPECIFIC PROPRIETARY CLEANING WIPES. REPAIRED AND RETURNED TO THE CUSTOMER.
A HOSPITAL IN (B)(6) REPORTED THAT THE HEATER HEAD OF AN IW910 MOBILE INFANT WARMER WAS DETERIORATED. NO PATIENT CONSEQUENCE WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | BABY CONTROL MOBILE INFANT WARMER | FMT | FMT | FISHER & PAYKEL HEALTHCARE LTD | IW910 | 081113001743 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |