FDA Adverse Event Malfunction Summary report: N

HENRY SCHEIN INC

MDR report key: 21330611 · Received February 7, 2025

Report

Report Number
3003444492-2025-00003
Event Type
Malfunction
Date Received
February 7, 2025
Date of Event
January 9, 2025
Report Date
February 6, 2025
Manufacturer
PRIMA DENTAL GROUP
Product Code
EJL
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

HENRY SCHEIN INC # 123887 - SURGICAL BUR FG 6 - LOT UNKNOWN - THE CUSTOMER REPORTS WHILE USING THESE BURS THE METAL IS SCATTERING IN THE SURGICAL SITE. IT COMPROMISES HEALING IF LEFT THERE. THE DOCTOR HAS SPENT A LOT OF TIME REMOVING THEM WHICH IS NOT EASY. THE DOCTOR THINKS IT HAPPENED MULTIPLE TIMES. NO ONE WAS HARMED, THE DOCTOR WAS ABLE TO RETRIEVE THE METAL PIECES OUT. AN EMAIL HAS ALREADY BEEN SENT WITH FOLLOW UP QUESTIONS AND WE HAVE YET TO HEAR BACK. - 1. HAS A SERIOUS PUBLIC HEALTH THREAT OCCURRED? NO - 2. HAS A DEATH OR UNANTICIPATED SERIOUS DETERIORATION IN STATE OF HEALTH OCCURRED? NO.

Additional Manufacturer Narrative · 0

HENRY SCHEIN INC#: 123887 - SURGICAL BUR FG 6 - LOT: UNKNOWN - THE CUSTOMER REPORTS WHILE USING THESE BURS THE METAL IS SCATTERING IN THE SURGICAL SITE. IT COMPROMISES HEALING IF LEFT THERE. THE DOCTOR HAS SPENT A LOT OF TIME REMOVING THEM WHICH IS NOT EASY. THE DOCTOR THINKS IT HAPPENED MULTIPLE TIMES. NO ONE WAS HARMED; THE DOCTOR WAS ABLE TO RETRIEVE THE METAL PIECES OUT. AN EMAIL HAS ALREADY BEEN SENT WITH FOLLOW UP QUESTIONS AND WE HAVE YET TO HEAR BACK. 1. HAS A SERIOUS PUBLIC HEALTH THREAT OCCURRED? NO. 2. HAS A DEATH OR UNANTICIPATED SERIOUS DETERIORATION IN STATE OF HEALTH OCCURRED? NO. INVESTIGATION/ROOT CAUSE: NO LOT NUMBER OR IMAGES WERE PROVIDED BY THE CUSTOMER. THE LOT NUMBER IS ESSENTIAL FOR REVIEWING OUR MANUFACTURING RECORDS. WITHOUT THIS INFORMATION, WE WILL BE UNABLE TO IDENTIFY THE ROOT CAUSE OF THE COMPLAINT, THEREFORE THIS COMPLAINT IS CONSIDERED UNJUSTIFIED. CC1231-UNABLE TO RECEIVE ANY RESPONSE FROM CUSTOMER.

Description of Event or Problem · 0

THE CUSTOMER REPORTS WHILE USING THESE BURS THE METAL IS SCATTERING IN THE SURGICAL SITE. IT COMPROMISES HEALING IF LEFT THERE. THE DOCTOR HAS SPENT A LOT OF TIME REMOVING THEM WHICH IS NOT EASY. THE DOCTOR THINKS IT HAPPENED MULTIPLE TIMES. NO ONE WAS HARMED, THE DOCTOR WAS ABLE TO RETRIEVE THE METAL PIECES OUT. AN EMAIL HAS ALREADY BEEN SENT WITH FOLLOW UP QUESTIONS AND WE HAVE YET TO HEAR BACK.

Description of Event or Problem · 0

THE CUSTOMER REPORTS WHILE USING THESE BURS THE METAL IS SCATTERING IN THE SURGICAL SITE. IT COMPROMISES HEALING IF LEFT THERE. THE DOCTOR HAS SPENT A LOT OF TIME REMOVING THEM WHICH IS NOT EASY. THE DOCTOR THINKS IT HAPPENED MULTIPLE TIMES. NO ONE WAS HARMED; THE DOCTOR WAS ABLE TO RETRIEVE THE METAL PIECES OUT. AN EMAIL HAS ALREADY BEEN SENT WITH FOLLOW UP QUESTIONS AND WE HAVE YET TO HEAR BACK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1299157 HENRY SCHEIN INC DENTAL BUR - SURGICAL BUR FG 6 EJL PRIMA DENTAL GROUP SURGICAL BUR FG 6 NOT KNOWN

Patients

Seq Age Sex Outcome Treatment
1 NA Male