FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2133046 · Received June 18, 2011

Report

Report Number
2122870-2011-01893
Event Type
Malfunction
Date Received
June 18, 2011
Date of Event
May 16, 2011
Report Date
May 17, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ERRONEOUS DATA GENERATED. A DEFINITIVE ROOT CAUSE HAS NOT YET BEEN DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) TO REPORT ERRONEOUSLY HIGH AND NON-REPRODUCIBLE RESULTS FOR TROPONIN I (ACCUTNI) FOR ONE PATIENT SAMPLE ASSAYED USING THE ACCESS ACCUTNI REAGENT ON AN ACCESS 2 IMMUNOASSAY SYSTEM. THE PATIENT RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT. THE CUSTOMER REPORTED THAT THE SYSTEM CHECK PERFORMED ON (B)(6) 2011 HAD PASSED ALL SPECIFICATIONS. IN ADDITION, QUALITY CONTROL RESULTS OVER THE LAST 30 DAYS WERE WITHIN THEIR RESPECTIVE ESTABLISHED RANGES. THE CUSTOMER REPORTED THAT THE PATIENT SAMPLE WAS ALSO ASSAYED ON ANOTHER INSTRUMENT AND THE TROPONIN I RESULTS FROM THAT INSTRUMENT WERE NOT ELEVATED. BCI DISPATCHED A FIELD SERVICE ENGINEER (FSE) ON (B)(4) 2011 TO THE CUSTOMER'S SITE. THE FSE COMPLETED A PREVENTIVE MAINTENANCE ON THE ANALYZER WHICH INCLUDED THE REPLACEMENT OF THE SUBSTRATE PROBE AND THE TRANSDUCER. THE FSE ALSO PERFORMED VERIFICATION TESTS ON THE ANALYZER. A DEFINITIVE ROOT CAUSE HAS NOT YET BEEN DETERMINED FOR THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC.

Patients

Seq Age Sex Outcome Treatment
1 ACCESS ACCUTNI REAGENT