ACCESS® 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-01928
- Event Type
- Malfunction
- Date Received
- June 17, 2011
- Date of Event
- May 17, 2011
- Report Date
- May 18, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
THE PATIENT SAMPLE WAS DRAWN IN THE ER AND WAS COLLECTED IN 13X 100 MM GREEN CAP PLASMA TUBES AND WAS CENTRIFUGED FOR 10 MINUTES AT 3000 RPM. THE SAMPLE WAS STORED AT ROOM TEMPERATURE PRIOR TO RUNNING THE REPEAT TESTING. PER THE CUSTOMER, QC IS PERFORMING WITHIN THE CUSTOMER'S ESTABLISHED RANGES. PER CUSTOMER SUPPLIED DATA, SYSTEM CHECKS PERFORMED ON (B)(4) 2011, PASSED WITHIN INSTRUMENT SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND OBSERVED THAT THE INCUBATOR BELT WAS RATTLING DURING OPERATION. THE FSE NOTED THAT THE INCUBATOR BELT WAS "STRETCHED" AND WAS MISSING A TOOTH. THE FSE REPLACED THE INCUBATOR BELT AND VESSEL HOLDERS. THE FSE ALSO OBSERVED A "VERY LARGE AMOUNT" OF WASH BUFFER BUILD UP IN THE WASH CAROUSEL. THE FSE CLEANED OUT THE CAROUSEL, REPLACED THE MIXER BELT AND MIXER PULLEYS, AND THEN VERIFIED INSTRUMENT ALIGNMENTS. THE FSE PERFORMED QC WITHIN THE CUSTOMER'S ESTABLISHED LIMITS TO VERIFY HARDWARE AFTER THE REPAIRS WERE COMPLETED. ALTHOUGH THE FSE COMPLETED SOME REPAIRS AT THE TIME OF SERVICE, A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING AN ERRONEOUSLY ELEVATED TROPONIN (ACCUTNI) RESULT WITHIN THE RISK STRATIFICATION RANGE FOR ONE (1) PATIENT THAT WAS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. REPEAT ANALYSIS OF THE SAMPLE PRODUCED LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE FOR THE PATIENT. THE ERRONEOUS RESULT WAS NOT REPORTED OUT OF THE LABORATORY. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS 2 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |