FDA Adverse Event Injury Summary report: N

FREESTYLE LITE

MDR report key: 2132903 · Received June 17, 2011

Report

Report Number
2954323-2011-03587
Event Type
Injury
Date Received
June 17, 2011
Date of Event
May 12, 2011
Report Date
June 17, 2011
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS A FINAL REPORT. COMPLAINT INVOLVED A TRAINING ISSUE; HENCE THERE IS NO INDICATION OF A PRODUCT MALFUNCTION. THEREFORE NO INVESTIGATION OF THE PRODUCT IS REQUIRED.

Description of Event or Problem · 1

CUSTOMER CALLED CUSTOMER SERVICE TO REQUEST ASSISTANCE SETTING UP HIS FREESTYLE LITE BLOOD GLUCOSE METER. WHILE ON THE PHONE CUSTOMER REPORTED THAT ON (B)(6) 2011 HE WAS EXTREMELY TIRED AND BELIEVED HIS BLOOD GLUCOSE WAS HIGH, BUT WAS UNABLE TO TEST DUE TO THE METER NOT BEING SET-UP. CUSTOMER SELF-PRESENTED TO HIS HEALTHCARE PROVIDER AND WAS DIAGNOSED WITH "A TOE INFECTION THAT LED TO AN INFECTION IN THE BLOOD". CUSTOMER WAS TREATED WITH AN UNKNOWN AMOUNT OF INSULIN AND UNSPECIFIED ANTIBIOTICS, WHICH WAS A CHANGE TO HIS NORMAL MEDICATION REGIMEN. CUSTOMER ADDITIONALLY SELF-TREATED WITH INSULIN. THERE WAS NO REPORT OF DEATH OR PERMANENT INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE LITE BLOOD GLUCOSE MONITORING SYSTEM NBW 1024205

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention