FDA Adverse Event Malfunction Summary report: N

ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2132688 · Received June 17, 2011

Report

Report Number
2122870-2011-01871
Event Type
Malfunction
Date Received
June 17, 2011
Date of Event
May 18, 2011
Report Date
May 18, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
922823
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2011, THE CUSTOMER HAD A PASSING SYSTEM CHECK. THE HOTLINE WAS ABLE TO LOCATE THE MISLOADED PSA REAGENT PACK. CUSTOMER UNLOADED AND DISCARDED THE MISLOADED PACK. SERVICE WAS NOT DISPATCHED FOR THIS EVENT AS THE ROOT CAUSE WAS KNOWN USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO RECEIVING ERRONEOUS ELEVATED RECEIVING PSA QC RESULTS OF 0.00 NG/ML ON ALL LEVELS GENERATED BY ACCESS IMMUNOASSAY ANALYZER. PATIENT RESULTS WERE NOT ANALYZED DURING THIS EVENT, THEREFORE NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY., PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS N/A

Patients

Seq Age Sex Outcome Treatment
1