FDA Adverse Event
Malfunction
Summary report: N
ACCESS IMMUNOASSAY SYSTEM
MDR report key: 2132688
·
Received June 17, 2011
Report
- Report Number
- 2122870-2011-01871
- Event Type
- Malfunction
- Date Received
- June 17, 2011
- Date of Event
- May 18, 2011
- Report Date
- May 18, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- 922823
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
ON (B)(6) 2011, THE CUSTOMER HAD A PASSING SYSTEM CHECK. THE HOTLINE WAS ABLE TO LOCATE THE MISLOADED PSA REAGENT PACK. CUSTOMER UNLOADED AND DISCARDED THE MISLOADED PACK. SERVICE WAS NOT DISPATCHED FOR THIS EVENT AS THE ROOT CAUSE WAS KNOWN USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.
Description of Event or Problem · 1
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO RECEIVING ERRONEOUS ELEVATED RECEIVING PSA QC RESULTS OF 0.00 NG/ML ON ALL LEVELS GENERATED BY ACCESS IMMUNOASSAY ANALYZER. PATIENT RESULTS WERE NOT ANALYZED DURING THIS EVENT, THEREFORE NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY., PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |