FDA Adverse Event Malfunction Summary report: N

FT4, FREE THYROXINE

MDR report key: 2132639 · Received June 17, 2011

Report

Report Number
1823260-2011-03317
Event Type
Malfunction
Date Received
June 17, 2011
Date of Event
May 23, 2011
Report Date
June 17, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CEC
PMA / PMN Number
K961489
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ND, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE OTHER ASSAYS RELATED TO THIS EVENT ARE REPORTED IN MEDWATCH REPORTS PATIENT IDENTIFIERS: (B)(6).

Description of Event or Problem · 1

THE CUSTOMER STATED THEY WERE RECEIVING QUESTIONABLE RESULTS FOR FREE T4 (FT4) ON THEIR MODULAR ANALYTICS E-MODULE (SERIAL NUMBER (B)(4)). THE CUSTOMER PROVIDED DATA FOR TWO SAMPLES WITH DISCREPANT RESULTS REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER RECEIVED A THYROID PANEL WITH INCONGRUOUS RESULTS AND REPEATED THE FT4 TESTS. REPEAT TESTING WAS PERFORMED ON THE SAME E-MODULE AND ISSUED AS A CORRECTED REPORT. THE FIRST PATIENT'S INITIAL FT4 RESULT WAS 7.01 NG/DL. THE REPEAT RESULT WAS 1.58 NG/DL. THE SECOND PATIENT'S INITIAL FT4 RESULT WAS 6.47 NG/DL. THE REPEAT RESULT WAS 1.11 NG/DL. THE CUSTOMER WAS NOT AWARE OF ANY ADVERSE AFFECTS TO THE PATIENTS AS A RESULT OF THIS EVENT. THE CUSTOMER REFUSED A SERVICE VISIT. THE CUSTOMER RESOLVED THE ISSUE BY TROUBLESHOOTING THE ANALYZER. THEY PERFORMED LIQUID FLOW CLEANING THREE TIMES AND MEASURING CELL PREPARATION TWENTY TIMES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FT4, FREE THYROXINE RADIOIMMUNOASSAY, FREE THYROXINE CEC ROCHE DIAGNOSTICS NA 16145501

Patients

Seq Age Sex Outcome Treatment
1