FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2132361 · Received June 13, 2011

Report

Report Number
1826988-2011-00327
Event Type
Malfunction
Date Received
June 13, 2011
Date of Event
May 1, 2011
Report Date
May 17, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K060470
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A HEALTHCARE PROFESSIONAL CALLED FOR HELP WITH THE CUSTOMER'S CONTOUR METERS. THE CUSTOMER TESTED HIS BLOOD GLUCOSE USING BOTH METERS AND RECEIVED READINGS OF 201 AND 89 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CALLER WAS ADVISED TO RETURN THE TEST STRIPS FOR EVALUATION, BUT THEY WERE NOT RECEIVED BY THE QA LAB. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 7151 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK