FDA Adverse Event Injury Summary report: N

CONTOUR TS

MDR report key: 2132195 · Received June 13, 2011

Report

Report Number
1826988-2011-00321
Event Type
Injury
Date Received
June 13, 2011
Date of Event
May 13, 2011
Report Date
May 15, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT SHE WAS RECEIVING ERRATIC BLOOD GLUCOSE READINGS USING HER CONTOUR TS METER. TWO DAYS BEFORE SHE CALLED CUSTOMER SERVICE, PARAMEDICS WERE CALLED SINCE SHE RECEIVED A BLOOD GLUCOSE READING OF 36 MG/DL, PASSED OUT AND FELL DOWN. THE CUSTOMER WAS TREATED WITH DEXTROSE AND ALSO GIVEN SOMETHING TO EAT AND DRINK. THE CUSTOMER DECLINED TO TROUBLESHOOT AND JUST INSISTED HER METER BE REPLACED. THE CUSTOMER WAS ADVISED TO RETURN HER TEST STRIPS FOR EVALUATION. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TS NBW BAYER HEALTHCARE, LLC 1801 NA

Patients

Seq Age Sex Outcome Treatment
1 86 YR Required Intervention