FDA Adverse Event Malfunction Summary report: N

CARELINK PROGRAM W/TELEMETRY C

MDR report key: 2131686 · Received June 16, 2011

Report

Report Number
2182208-2011-00914
Event Type
Malfunction
Date Received
June 16, 2011
Date of Event
April 27, 2011
Manufacturer
MEDTRONIC, INC.
Product Code
DXY
PMA / PMN Number
P890003/S080
Removal / Correction Number
ASKU
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. EVALUATION SUMMARY: (B)(4): ANALYSIS COULD NOT CONFIRM THE ALLEGATION; HOWEVER, IT WAS CONCLUDED THAT THE POWER CORD DOOR WAS BROKEN.

Description of Event or Problem · 1

IT WAS REPORTED THERE WAS A SYSTEM ERROR AT BOOT UP. THE MEDTRONIC REPRESENTATIVE WAS CALLED TO RUN THE SERVICE DISK TO CORRECT THE SOFTWARE. THE PROGRAMMER WAS LATER RETURNED FOR SERVICE DUE TO THE ERROR MESSAGE. THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER ENCOUNTERED A SYSTEM ERROR. THE MEDTRONIC REPRESENTATIVE WAS CALLED TO RUN THE SERVICE CORRECT SOFTWARE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THERE WAS A SYSTEM ERROR AT BOOT UP. THE MEDTRONIC REPRESENTATIVE WAS CALLED TO RUN THE SERVICE DISK TO CORRECT THE SOFTWARE. THE PROGRAMMER WAS LATER RETURNED FOR SERVICE DUE TO THE ERROR MESSAGE. THERE WAS NO PATIENT INVOLVEMENT. IT WAS REPORTED THAT THE PROGRAMMER ENCOUNTERED A SYSTEM ERROR. THE MEDTRONIC REPRESENTATIVE WAS CALLED TO RUN THE SERVICE CORRECT SOFTWARE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PROGRAM W/TELEMETRY C PROGRAMMER DXY MEDTRONIC, INC. 2090W ASKU

Patients

Seq Age Sex Outcome Treatment
1 Other 2067 PROGRAMMER RF HEAD| 2067 PROGRAMMER RF HEAD