FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 21316010 · Received February 5, 2025

Report

Report Number
2955842-2025-01152
Event Type
Malfunction
Date Received
February 5, 2025
Date of Event
January 10, 2025
Report Date
January 10, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTRO SURGICAL GENERATOR UNIT (IESU) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE IESU WAS ANALYZED AND THE REPORTED FAILURE (ERBE NO POWER) WAS CONFIRMED AND REPRODUCED ON ERBE CONNECTED TO SYSTEM. LOGS (1100 ERROR) CONFIRMING THE POWER FAULT OCCURRED IN THE FIELD. VISUAL INSPECTION:(SCRATCHES ON FRONT GREY PANEL AND SMALL NICK ON BOTTOM OF GREY PANEL ACROSS THE EDGE.) ERBE UNIT FUSES WAS REPLACED WITH NEW 8A FUSES. THE COMPLAINT WAS CONFIRMED BASED ON THE FAILURE ANALYSIS. THE PROBABLE ROOT CAUSE IS ATTRIBUTED TO COMPONENT FAILURE BASED ON ELECTRICAL AND FIBEROPTIC DEFECTS. LOSS OF AC POWER TO THE CORE FOUND TO BE THE ROOT CAUSE OF THE REPORTED EVENT. .

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO THE START OF A DA VINCI-ASSISTED CHOLECYSTECTOMY SURGICAL PROCEDURE, INTEGRATED ELECTRO SURGICAL UNIT HAD NO POWER. THE CUSTOMER STATED THAT THEY TRIED POWER CYCLING, HARD CYCLING, NEW POWER CORD, AND MOVING OUTLETS BUT IESU WOULD NOT POWER ON. THE SITE DID NOT HAVE A SECONDARY VISION SIDE CART (VSC) OR THIRD-PARTY ELECTRO SURGICAL GENERATOR UNIT (ESU). THERE WAS NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
857980 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-17 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES