FDA Adverse Event Malfunction Summary report: N

PACEART SYSTEM

MDR report key: 2131047 · Received June 16, 2011

Report

Report Number
2182208-2011-00890
Event Type
Malfunction
Date Received
June 16, 2011
Date of Event
April 21, 2011
Manufacturer
MEDTRONIC, INC.
Product Code
DPS
PMA / PMN Number
K024278
Removal / Correction Number
ASKU
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS. CORRECTION NOTE: THIS COMPLAINT WAS INADVERTENTLY SUBMITTED UNDER THE MEDICAL DEVICE REPORTING REGULATIONS, AS THE POTENTIAL FOR INJURY IS NOT LIKELY FOR THIS TYPE OF EVENT.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHEN THE CLINICIAN STARTED THE REMOTE SUPPORT SESSION, THERE WAS AN ERROR DURING IMPORT OF EVENT DATA AND SEVERAL ERROR LOGS. IT APPEARED THAT THE PROGRAMMER WAS "SYNCING" BUT NOTHING WAS COMING INTO PACEART. THE PRODUCT REMAINS IN USE. NO PATIENT COMPLICATIONS WERE REPORTED AS A RESULT OF THIS EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHEN THE CLINICIAN STARTED THE REMOTE SUPPORT SESSION, THERE WAS AN ERROR DURING IMPORT OF EVENT DATA AND SEVERAL ERROR LOGS. IT APPEARED THAT THE PROGRAMMER WAS "SYNCING" BUT NOTHING WAS COMING INTO PACEART. THE PRODUCT REMAINS IN USE. NO PATIENT COMPLICATIONS WERE REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PACEART SYSTEM SOFTWARE DPS MEDTRONIC, INC. GCII ASKU

Patients

Seq Age Sex Outcome Treatment
1 Other