FDA Adverse Event Other Summary report: N

EXCEL 1064NM ND: YAG LASER

MDR report key: 2130687 · Received June 2, 2011

Report

Report Number
2954354-2011-00008
Event Type
Other
Date Received
June 2, 2011
Date of Event
August 11, 2007
Report Date
May 27, 2011
Manufacturer
CUTERA
Product Code
GEX
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE LASER UNIT WAS SERVICED ON (B)(4) 2007 BY CUTERA FIELD SVC ENGINEER. THERE WAS A NEW EXCEL HANDPIECE INSTALLED AND CALIBRATED. ENERGY OUTPUT MEASUREMENTS WITHIN CUTERA SPECS. THE TREATMENT WAS PERFORMED ON OR AROUND (B)(6) 2007. THERE WAS NOT AN ADVERSE EVENT REPORTED TO CUTERA ON OR AROUND (B)(6) 2007 BY THE ACCOUNT. THE AESTHETICIAN AND MARKETING MGR ARE NO LONGER EMPLOYED BY THE TREATMENT PROVIDER. PT AND TREATMENT INFO WAS NOT AVAILABLE. THE PT CHARTS HAVE BEEN "SHREDDED" ACCORDING TO PERSON THAT REPORTED THE ADVERSE EVENT. THE NEXT SVC CALL WAS DATED FOR (B)(6) 2007. THIS EVENT WAS NOT REPORTED TO CUTERA UNTIL 4/28/2011.

Description of Event or Problem · 1

AESTHETICIAN HAD RECEIVED A LETTER FROM A LAWYER WITH COMPLAINT THAT PT (B)(6) HAD SUSTAINED A "BURN AND SCAR" AFTER LASER HAIR REDUCTION TREATMENT. THE LETTER STATED THAT THE TREATMENT WAS "ON OR ABOUT (B)(6) 2007."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 EXCEL 1064NM ND: YAG LASER EXCEL 1064NM ND: YAG LASER GEX CUTERA

Patients

Seq Age Sex Outcome Treatment
1 Other