EXCEL 1064NM ND: YAG LASER
Report
- Report Number
- 2954354-2011-00008
- Event Type
- Other
- Date Received
- June 2, 2011
- Date of Event
- August 11, 2007
- Report Date
- May 27, 2011
- Manufacturer
- CUTERA
- Product Code
- GEX
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
THE LASER UNIT WAS SERVICED ON (B)(4) 2007 BY CUTERA FIELD SVC ENGINEER. THERE WAS A NEW EXCEL HANDPIECE INSTALLED AND CALIBRATED. ENERGY OUTPUT MEASUREMENTS WITHIN CUTERA SPECS. THE TREATMENT WAS PERFORMED ON OR AROUND (B)(6) 2007. THERE WAS NOT AN ADVERSE EVENT REPORTED TO CUTERA ON OR AROUND (B)(6) 2007 BY THE ACCOUNT. THE AESTHETICIAN AND MARKETING MGR ARE NO LONGER EMPLOYED BY THE TREATMENT PROVIDER. PT AND TREATMENT INFO WAS NOT AVAILABLE. THE PT CHARTS HAVE BEEN "SHREDDED" ACCORDING TO PERSON THAT REPORTED THE ADVERSE EVENT. THE NEXT SVC CALL WAS DATED FOR (B)(6) 2007. THIS EVENT WAS NOT REPORTED TO CUTERA UNTIL 4/28/2011.
AESTHETICIAN HAD RECEIVED A LETTER FROM A LAWYER WITH COMPLAINT THAT PT (B)(6) HAD SUSTAINED A "BURN AND SCAR" AFTER LASER HAIR REDUCTION TREATMENT. THE LETTER STATED THAT THE TREATMENT WAS "ON OR ABOUT (B)(6) 2007."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | EXCEL 1064NM ND: YAG LASER | EXCEL 1064NM ND: YAG LASER | GEX | CUTERA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |