FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C 702 MODULE

MDR report key: 21296916 · Received February 3, 2025

Report

Report Number
1823260-2025-00319
Event Type
Malfunction
Date Received
February 3, 2025
Date of Event
January 8, 2025
Report Date
February 3, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

E1 INITIAL REPORTER ESTABLISHMENT NAME: (B)(6) HOSPITAL. THE REAGENT LOT NUMBER IS 823707. THE EXPIRATION DATE WAS NOT PROVIDED. THE CALIBRATION WAS ACCEPTABLE. THE QC WAS OUT OF RANGE SEVERAL TIMES FOR ALL LEVELS. THE FIELD SERVICE REPRESENTATIVE PERFORMED ALIGNMENTS ON THE SAMPLE AND REAGENT PROBES, REPLACED SEALS ON THE SAMPLE AND REAGENT SYRINGES, CONFIRMED GEAR HEAD PUMP PRESSURE, CLEANED THE BATH AND ULTRASONIC MIXERS, REPLACED CUVETTES AND THE LAMP, AND CONFIRMED THE RINSE LEVELS. HE PERFORMED ADJUSTMENTS, CHECKS, AND TESTS WITH ACCEPTABLE RESULTS. THE INVESTIGATION DETERMINED THE ISSUE WAS CONSISTENT WITH A HARDWARE ISSUE BUT THE EXACT ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE PHOS2 RESULTS FOR 8 PATIENT SAMPLES ON A COBAS 8000 C 702 MODULE. PATIENT 1: THE INITIAL RESULT WAS 1.1 MMOL/L AND THE REPEATED RESULT WAS 1.59 MMOL/L. PATIENT 2: THE INITIAL RESULT WAS 1.07 MMOL/L AND THE REPEATED RESULT WAS 1.65 MMOL/L. PATIENT 3: THE INITIAL RESULT WAS 1.14 MMOL/L AND THE REPEATED RESULT WAS 1.67 MMOL/L. PATIENT 4: THE INITIAL RESULT WAS 1.45 MMOL/L AND THE REPEATED RESULT WAS 1.96 MMOL/L. PATIENT 5: THE INITIAL RESULT WAS 1.07 MMOL/L AND THE REPEATED RESULT WAS 1.56 MMOL/L. PATIENT 6: THE INITIAL RESULT WAS 1.3 MMOL/L AND THE REPEATED RESULT WAS 1.82 MMOL/L. PATIENT 7: THE INITIAL RESULT WAS 1.63 MMOL/L AND THE REPEATED RESULT WAS 1.12 MMOL/L. PATIENT 8: THE INITIAL RESULT WAS 0.76 MMOL/L AND THE REPEATED RESULT WAS 1.26 MMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1359585 COBAS 8000 C 702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown