FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 2128435 · Received June 16, 2011

Report

Report Number
2122870-2011-01888
Event Type
Malfunction
Date Received
June 16, 2011
Date of Event
May 16, 2011
Report Date
May 16, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

ERRONEOUS DATA GENERATED. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) TO REPORT ERRONEOUSLY HIGH RESULTS FOR THYROID STIMULATING HORMONE (TSH) FOR 1 PATIENT SAMPLE ASSAYED WITH ACCESS HYPERSENSITIVE HTSH REAGENT ON A UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE PATIENT RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT. QUALITY CONTROL RESULTS WERE WITHIN THE CUSTOMER'S ESTABLISHED RANGES AT THE TIME OF THE EVENT. DURING TROUBLESHOOTING, A SYSTEM CHECK PERFORMED BY THE CUSTOMER FAILED TO MEET ANALYZER SPECIFICATIONS. ADDITIONAL TROUBLESHOOTING REVEALED THAT THE ASPIRATE PROBES AND THE PERI-PUMP TUBING REQUIRED REPLACING. A SYSTEM CHECK WAS PERFORMED AFTER THE ASPIRATE PROBES AND PERI-PUMP TUBING WERE REPLACED. THE SYSTEM CHECK MET ALL ANALYZER SPECIFICATIONS. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC.

Patients

Seq Age Sex Outcome Treatment
1 ACCESS HYPERSENSITIVE HTSH REAGENT