FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 21281403 · Received January 31, 2025

Report

Report Number
2955842-2025-01045
Event Type
Malfunction
Date Received
January 31, 2025
Date of Event
January 13, 2025
Report Date
January 14, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE IESU WAS PLACED ON A SYSTEM AND WAS RUN IN NORMAL MODE. M-02-3/1-07 ERRORS DID OCCUR AT STARTUP. THE IESU HAS NO SIGNIFICANT SCRATCHES OR DENTS. THE FRONT BEZEL WAS IN DECENT CONDITION. E.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED HIATAL HERNIA SURGICAL PROCEDURE, THE CUSTOMER REPORTED TO TECHNICAL SERVICE ENGINEER (TSE) WHILE IN A PROCEDURE TO REPORT MULTIPLE GENERATOR ISSUES DURING USE. THE CUSTOMER INFORMED THE TSE THAT MONOPOLAR AND BIPOLAR ENERGY WAS INTERMITTENT, AND THEY KEPT GETTING A M-02 ERROR THAT KEEP RETURNING. THE TSE CONFIRMED ERROR 25913 (M-02) ERRORS IN THE SYSTEM LOGS, POINTING TO THE GENERATOR. THE TSE ADVISED THE CUSTOMER THAT THE REPORTING M-02 ERRORS WILL LIKELY CONTINUE TO RETURN, AND A BACKUP ENERGY DEVICE WOULD BE RECOMMENDED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
493830 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-17 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES.