FDA Adverse Event Malfunction Summary report: N

CCU,MODULAR,IMAGE1S 4U, CONNECT, INTL,CE

MDR report key: 21279675 · Received January 30, 2025

Report

Report Number
9610617-2025-00094
Event Type
Malfunction
Date Received
January 30, 2025
Report Date
June 25, 2025
Manufacturer
KARL STORZ SE & CO. KG
Product Code
FET
PMA / PMN Number
K160044
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IN QUESTION WAS RETURNED TO THE MANUFACTURER. THIS INFORMATION IS REFLECTED IN SECTION D9. THE EVALUATION IS ANTICIPATED, BUT NOT YET BEGUN. THE INVESTIGATION WILL BE PERFORMED BY A DESIGNATED KARL STORZ EMPLOYEE. THE EVENT IS FILED UNDER INTERNAL KARL STORZ COMPLAINT ID: (B)(4).

Additional Manufacturer Narrative · 0

THE CUSTOMER COMPLAINT "NO IMAGE" WAS VERIFIED BY THE VIDEO REPAIR DEPARTMENT AT SEP. WHEN THE CAMERA CONTROL UNIT (TC201) IS POWERED ON, THE FAN RUNS AT FULL SPEED, BUT THE SCREEN REMAINS DARK WITH NO IMAGE DISPLAYED. DUE TO THE ABSENCE OF IMAGE OUTPUT, DEVICE INFORMATION SUCH AS SOFTWARE VERSION AND OPERATING HOURS COULD NOT BE RETRIEVED. A VISUAL INSPECTION OF THE TC201 HOUSING AND INTERNAL COMPONENTS REVEALED NO VISIBLE ABNORMALITIES. A FORMAL PRODUCT IMPROVEMENT PROJECT (KU40091) HAS BEEN LAUNCHED TO RESOLVE THE ISSUE AND MITIGATE RECURRENCE. THE EVENT IS FILED UNDER INTERNAL KARL STORZ COMPLAINT ID: (B)(4).

Description of Event or Problem · 0

IT WAS REPORTED THAT THERE WAS NO IMAGE. THERE IS NO INFORMATION THAT THE EVENT CAUSED A HARM OR SERIOUS INJURY TO PATIENT, USER OR THIRD. NO DEATH OR (UNANTICIPATED) SERIOUS DETERIORATION IN STATE OF HEALTH REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2165935 CCU,MODULAR,IMAGE1S 4U, CONNECT, INTL,CE CCU,MODULAR,IMAGE1S 4U, CONNECT, INTL,CE FET KARL STORZ SE & CO. KG TC201

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown