FDA Adverse Event Malfunction Summary report: N

ORALBPWRORALCARERFLSCROSSACTNEB50

MDR report key: 21269283 · Received January 29, 2025

Report

Report Number
3000302531-2025-00032
Event Type
Malfunction
Date Received
January 29, 2025
Report Date
January 27, 2025
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
UDI-DI
004210201105091
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem · 0

JABBED IN THE LIPS [LIP INJURY]. HEADS COME OFF OF TOOTHBRUSH - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE ORAL-B TOOTHBRUSH HEADS CAME OFF OF THE ORAL-B TOOTHBRUSH AND JABBED THEM IN THE LIPS. NO SERIOUS INJURY WAS REPORTED. 16-JAN-2025 FOLLOW UP VIA PICTURES: THE SUSPECT PRODUCT WAS ORAL-B POWER ORAL CARE REFILLS CROSSACTION EB50. NO SERIOUS INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
606887 ORALBPWRORALCARERFLSCROSSACTNEB50 TOOTHBRUSH, POWERED - JEQ JEQ BRAUN GMBH WERK MARKTHEIDENFELD EB50 004210201105091

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown ORALBRCHGTOOTHBRUSHHANDLE3709VITALITY (ORAL-B/RECH