FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 21253668 · Received January 28, 2025

Report

Report Number
3013756811-2025-23484
Event Type
Malfunction
Date Received
January 28, 2025
Date of Event
January 23, 2025
Report Date
January 28, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000107
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. H3 OTHER TEXT : DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 300 UNITS OF INSULIN DURING THE LOAD SEQUENCE. THE ORIGINAL CARTRIDGE WAS LOADED TO RESOLVE THE ISSUE. THERE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 111 M

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1548658 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00389152000107

Patients

Seq Age Sex Outcome Treatment
1 25 YR Female