FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 21240663 · Received January 27, 2025

Report

Report Number
1823260-2025-00234
Event Type
Malfunction
Date Received
January 27, 2025
Date of Event
January 7, 2025
Report Date
February 28, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER CHECKED THE GEAR PUMP, WATER PRESSURE, RINSE LEVELS, AND RAN A HARDWARE CHECK. THE HARDWARE CHECK PASSED. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBERS AND EXPIRATION DATES WERE REQUESTED, BUT NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR 8 PATIENT SAMPLES TESTED ON THE COBAS C 503 ANALYTICAL UNIT. RESULTS FOR THE FOLLOWING ASSAYS WERE AFFECTED: ALBUMIN, GLUCOSE HK GEN. 3, AND TOTAL PROTEIN. THE CUSTOMER OBSERVED A NEGATIVE BIAS FOR CALCULATED TESTS, SO THEY DECIDED TO REPEAT THE PATIENT SAMPLES. THE SAMPLES WERE REPEATED ON A SECOND ANALYZER AND THE REPEAT VALUES WERE DEEMED CORRECT. THE FIRST SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 2.5 G/DL AND IT REPEATED AS 3.4 G/DL. THE SECOND SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 6.5 G/DL AND IT REPEATED AS 17.1 G/DL. THE THIRD SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 2.5 G/DL AND IT REPEATED AS 3.7 G/DL. THE FOURTH SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 6.2 G/DL AND IT REPEATED AS 7.4 G/DL. THIS SAMPLE INITIALLY RESULTED IN A GLUCOSE VALUE OF 64 MG/DL AND IT REPEATED AS 114 MG/DL. THE FIFTH SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 6.10 G/DL AND IT REPEATED AS 7.4 G/DL. THE SIXTH SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 1.7 G/DL AND IT REPEATED AS 3.7 G/DL. THIS SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 5.6 G/DL AND IT REPEATED AS 7 G/DL. THE SEVENTH SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 4.8 G/DL AND IT REPEATED AS 7.4 G/DL. THE EIGHTH SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 2.8 G/DL AND IT REPEATED AS 3.5 G/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
830416 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown