COBAS C 503 ANALYTICAL UNIT
Report
- Report Number
- 1823260-2025-00234
- Event Type
- Malfunction
- Date Received
- January 27, 2025
- Date of Event
- January 7, 2025
- Report Date
- February 28, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K191899
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NM, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE FIELD SERVICE ENGINEER CHECKED THE GEAR PUMP, WATER PRESSURE, RINSE LEVELS, AND RAN A HARDWARE CHECK. THE HARDWARE CHECK PASSED. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.
THE REAGENT LOT NUMBERS AND EXPIRATION DATES WERE REQUESTED, BUT NOT PROVIDED. THE INVESTIGATION IS ONGOING.
THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR 8 PATIENT SAMPLES TESTED ON THE COBAS C 503 ANALYTICAL UNIT. RESULTS FOR THE FOLLOWING ASSAYS WERE AFFECTED: ALBUMIN, GLUCOSE HK GEN. 3, AND TOTAL PROTEIN. THE CUSTOMER OBSERVED A NEGATIVE BIAS FOR CALCULATED TESTS, SO THEY DECIDED TO REPEAT THE PATIENT SAMPLES. THE SAMPLES WERE REPEATED ON A SECOND ANALYZER AND THE REPEAT VALUES WERE DEEMED CORRECT. THE FIRST SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 2.5 G/DL AND IT REPEATED AS 3.4 G/DL. THE SECOND SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 6.5 G/DL AND IT REPEATED AS 17.1 G/DL. THE THIRD SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 2.5 G/DL AND IT REPEATED AS 3.7 G/DL. THE FOURTH SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 6.2 G/DL AND IT REPEATED AS 7.4 G/DL. THIS SAMPLE INITIALLY RESULTED IN A GLUCOSE VALUE OF 64 MG/DL AND IT REPEATED AS 114 MG/DL. THE FIFTH SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 6.10 G/DL AND IT REPEATED AS 7.4 G/DL. THE SIXTH SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 1.7 G/DL AND IT REPEATED AS 3.7 G/DL. THIS SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 5.6 G/DL AND IT REPEATED AS 7 G/DL. THE SEVENTH SAMPLE INITIALLY RESULTED IN A TOTAL PROTEIN VALUE OF 4.8 G/DL AND IT REPEATED AS 7.4 G/DL. THE EIGHTH SAMPLE INITIALLY RESULTED IN AN ALBUMIN VALUE OF 2.8 G/DL AND IT REPEATED AS 3.5 G/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 830416 | COBAS C 503 ANALYTICAL UNIT | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |