FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2123604 · Received June 10, 2011

Report

Report Number
1218950-2011-01658
Event Type
Malfunction
Date Received
June 10, 2011
Report Date
May 16, 2011
Manufacturer
AGILENT TECHNOLOGIES, INC.
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER ON AND FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PATIENT INVOLVEMENT. THE CUSTOMER WAS SHIPPED BOTH THE AC POWER SUPPLY AND THE BATTERY PCA TO RESOLVE THIS FAILURE. THE CUSTOMER PERFORMED THE REPAIR. SINCE MULTIPLE PARTS WERE REPLACED, AND SINCE PHILIPS DID NOT EVALUATE THE DEVICE, WE ARE UNABLE TO DETERMINE THE CAUSE OF THE CUSTOMER'S REPORTED SYMPTOMS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER ON AND FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ AGILENT TECHNOLOGIES, INC. M4735A

Patients

Seq Age Sex Outcome Treatment
1