FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2123604
·
Received June 10, 2011
Report
- Report Number
- 1218950-2011-01658
- Event Type
- Malfunction
- Date Received
- June 10, 2011
- Report Date
- May 16, 2011
- Manufacturer
- AGILENT TECHNOLOGIES, INC.
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER ON AND FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PATIENT INVOLVEMENT. THE CUSTOMER WAS SHIPPED BOTH THE AC POWER SUPPLY AND THE BATTERY PCA TO RESOLVE THIS FAILURE. THE CUSTOMER PERFORMED THE REPAIR. SINCE MULTIPLE PARTS WERE REPLACED, AND SINCE PHILIPS DID NOT EVALUATE THE DEVICE, WE ARE UNABLE TO DETERMINE THE CAUSE OF THE CUSTOMER'S REPORTED SYMPTOMS.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE UNIT FAILED TO POWER ON AND FAILED TO CHARGE THE BATTERY. THERE WAS NO REPORT OF PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | AGILENT TECHNOLOGIES, INC. | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |