FDA Adverse Event Malfunction Summary report: N

MP50 INTELLIVUE PATIENT MONITOR

MDR report key: 2123564 · Received June 9, 2011

Report

Report Number
9610816-2011-00321
Event Type
Malfunction
Date Received
June 9, 2011
Report Date
May 19, 2011
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K030038
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE REPORTED DESCRIPTION OF THIS COMPLAINT NOTES THERE WAS A PT MONITOR SPEAKER MALFUNCTION WITH NO AUDIO AVAILABLE. A VISUAL MESSAGE "SPEAKER MALFUNCTION" IS AVAILABLE ON THE MONITOR'S DISPLAY SCREEN SHOULD A SPEAKER MALFUNCTION BE DETECTED. ACCORDING TO THE INSTRUCTIONS FOR USE MANUAL SHOULD A SPEAKER MALFUNCTION BE DISPLAYED, IT IS SUGGESTED THAT YOU CONTACT YOUR SERVICE PERSONNEL TO CHECK THE SPEAKER AND CONNECTION TO THE SPEAKER. IT WAS NOTED THAT ALTHOUGH THE "NO AUDIO" WAS AVAILABLE FROM THE BEDSIDE MONITOR'S SPEAKERS, THE CUSTOMER'S BIOMEDICAL ENGINEER FOUND THAT SOME FAINT AUDIO WAS EMITTED FROM THESE SPEAKERS. THE BEDSIDE MONITOR'S MAIN BOARD WAS REMOVED AND REPLACED WITH AN ALTERNATIVE MAINBOARD. THE PT MONITOR WAS THEN TESTED AND PASSED THE PERFORMANCE VERIFICATION TESTS PRIOR TO RETURN INTO SERVICE FOR CUSTOMER USE. THERE HAVE BEEN NO FURTHER REPORTS OF SPEAKER MALFUNCTION SINCE REPLACEMENT OF THE PT'S MONITOR'S MAIN BOARD ASSOCIATED WITH THIS EVENT. DEVICE LABELING (IFU) ADEQUATELY WARNS USERS NOT TO RELY SOLELY ON AUDIBLE ALARMING. CONSIDERATION OF THIS COMPLAINT AND SIMILAR COMPLAINTS SUPPORTS THAT THERE ARE NO DESIGN MFG, MATERIALS, OR LABELING PROBLEMS. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THERE WAS AN INAUDIBLE ALARM ON THE MONITOR. NO PT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MP50 INTELLIVUE PATIENT MONITOR MHX PHILIPS MEDICAL SYSTEMS M8004A

Patients

Seq Age Sex Outcome Treatment
1