MP50 INTELLIVUE PATIENT MONITOR
Report
- Report Number
- 9610816-2011-00321
- Event Type
- Malfunction
- Date Received
- June 9, 2011
- Report Date
- May 19, 2011
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- PMA / PMN Number
- K030038
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
Narratives
(B)(4): THE REPORTED DESCRIPTION OF THIS COMPLAINT NOTES THERE WAS A PT MONITOR SPEAKER MALFUNCTION WITH NO AUDIO AVAILABLE. A VISUAL MESSAGE "SPEAKER MALFUNCTION" IS AVAILABLE ON THE MONITOR'S DISPLAY SCREEN SHOULD A SPEAKER MALFUNCTION BE DETECTED. ACCORDING TO THE INSTRUCTIONS FOR USE MANUAL SHOULD A SPEAKER MALFUNCTION BE DISPLAYED, IT IS SUGGESTED THAT YOU CONTACT YOUR SERVICE PERSONNEL TO CHECK THE SPEAKER AND CONNECTION TO THE SPEAKER. IT WAS NOTED THAT ALTHOUGH THE "NO AUDIO" WAS AVAILABLE FROM THE BEDSIDE MONITOR'S SPEAKERS, THE CUSTOMER'S BIOMEDICAL ENGINEER FOUND THAT SOME FAINT AUDIO WAS EMITTED FROM THESE SPEAKERS. THE BEDSIDE MONITOR'S MAIN BOARD WAS REMOVED AND REPLACED WITH AN ALTERNATIVE MAINBOARD. THE PT MONITOR WAS THEN TESTED AND PASSED THE PERFORMANCE VERIFICATION TESTS PRIOR TO RETURN INTO SERVICE FOR CUSTOMER USE. THERE HAVE BEEN NO FURTHER REPORTS OF SPEAKER MALFUNCTION SINCE REPLACEMENT OF THE PT'S MONITOR'S MAIN BOARD ASSOCIATED WITH THIS EVENT. DEVICE LABELING (IFU) ADEQUATELY WARNS USERS NOT TO RELY SOLELY ON AUDIBLE ALARMING. CONSIDERATION OF THIS COMPLAINT AND SIMILAR COMPLAINTS SUPPORTS THAT THERE ARE NO DESIGN MFG, MATERIALS, OR LABELING PROBLEMS. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED.
THE CUSTOMER REPORTED THERE WAS AN INAUDIBLE ALARM ON THE MONITOR. NO PT HARM WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | MP50 INTELLIVUE PATIENT MONITOR | MHX | PHILIPS MEDICAL SYSTEMS | M8004A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |