FDA Adverse Event Malfunction Summary report: N

ISITE PACS

MDR report key: 2123202 · Received November 18, 2008

Report

Report Number
2954704-2008-00007
Event Type
Malfunction
Date Received
November 18, 2008
Date of Event
October 24, 2008
Report Date
November 19, 2008
Manufacturer
PHILIPS HEALTHCARE INFORMATICS, INC.
Product Code
LLZ
PMA / PMN Number
K042292
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER CALLED TO INFORM US THAT MARKING TEXT ADDED TO THE IMAGE AT THE MODALITY AS AN OVERLAY WAS NOT DISPLAYING IN ISITE PACS. NO REPORT OF PT INJURY OR HARM. WE WERE ABLE TO CONFIRM THIS DEFECT, AND THAT IT IS SPECIFIC TO ISITE PACS V 3.5.83 CLIENT. WHILE SYSTEMIC, THIS IS ISOLATE TO ONE CUSTOMER, AS THEY WERE THE FIRST AND ONLY CUSTOMER TO UPGRADE TO THIS SOFTWARE VERSION. CUSTOMER IS AWARE OF THE ISSUE AND WE WORKED WITH THEM TO PROVIDE MITIGATION THROUGH A WORKAROUND UNTIL WHICH TIME THEY CAN BE UPGRADED TO A CORRECTED VERSION. NO FURTHER ACTION REQUIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFORMATICS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1