FDA Adverse Event
Malfunction
Summary report: N
ISITE PACS
MDR report key: 2123202
·
Received November 18, 2008
Report
- Report Number
- 2954704-2008-00007
- Event Type
- Malfunction
- Date Received
- November 18, 2008
- Date of Event
- October 24, 2008
- Report Date
- November 19, 2008
- Manufacturer
- PHILIPS HEALTHCARE INFORMATICS, INC.
- Product Code
- LLZ
- PMA / PMN Number
- K042292
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
CUSTOMER CALLED TO INFORM US THAT MARKING TEXT ADDED TO THE IMAGE AT THE MODALITY AS AN OVERLAY WAS NOT DISPLAYING IN ISITE PACS. NO REPORT OF PT INJURY OR HARM. WE WERE ABLE TO CONFIRM THIS DEFECT, AND THAT IT IS SPECIFIC TO ISITE PACS V 3.5.83 CLIENT. WHILE SYSTEMIC, THIS IS ISOLATE TO ONE CUSTOMER, AS THEY WERE THE FIRST AND ONLY CUSTOMER TO UPGRADE TO THIS SOFTWARE VERSION. CUSTOMER IS AWARE OF THE ISSUE AND WE WORKED WITH THEM TO PROVIDE MITIGATION THROUGH A WORKAROUND UNTIL WHICH TIME THEY CAN BE UPGRADED TO A CORRECTED VERSION. NO FURTHER ACTION REQUIRED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ISITE PACS | ISITE PACS | LLZ | PHILIPS HEALTHCARE INFORMATICS, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |