UNICEL® DXC 600 SYNCHRON® SYSTEM
Report
- Report Number
- 2050012-2011-02334
- Event Type
- Malfunction
- Date Received
- June 14, 2011
- Date of Event
- October 28, 2010
- Report Date
- October 28, 2010
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
SERVICE WAS DISPATCHED FOR THIS INCIDENT. THE FIELD SERVICE ENGINEER REMOVED THE INSTRUMENT'S TOP COVERS AND REAR FAN COVERS. HE REMOVED THE POWER SUPPLY AND FOUND NO EVIDENCE OF BURNING. THE CUSTOMER STATED THAT SHE WAS UNCERTAIN THAT THE SMELL WAS GENERATED BY THE DEVICE. A DEFINITE ROOT CAUSE OF THE EVENT HAS NOT BEEN DETERMINED TO DATE.
THE CUSTOMER REPORTED THAT ON (B)(6) 2010 A FAINT BURNING ODOR WAS NOTED AS COMING FROM THE UNICEL DXC 600 SYNCHRON SYSTEM AFTER A BECKMAN COULTER INC. (BCI) FIELD SERVICE VISIT WHERE THE SMART MODULE WAS REPLACED ON THE UNIT. ACCORDING TO THE CUSTOMER THE SMELL DISSIPATED QUICKLY. INSTRUMENT QUALITY CONTROL RESULTS WERE WITHIN THE CUSTOMER'S ESTABLISHED SPECIFICATIONS. THERE WERE NO ERROR MESSAGES GENERATED AS A RESULT OF THIS INCIDENT AND THE SYSTEM REMAINED OPERATIONAL. THERE WAS NO VISIBLE SMOKE, SPARKS, FLAME OR ARCING OBSERVED FROM THE DEVICE. THE LABORATORY WAS NOT EVACUATED AND THE FIRE DEPARTMENT WAS NOT CALLED. THE CUSTOMER WAS NOT INJURED AND DID NOT SEEK MEDICAL INTERVENTION IN ASSOCIATION WITH THIS EVENT. THERE WAS NOT DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT. NO PROBLEMS OF THIS NATURE HAVE BEEN REPORTED BY THE CUSTOMER SINCE THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 600 SYNCHRON® SYSTEM | ANALYZER, CHEMISTRY | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |