FDA Adverse Event Malfunction Summary report: N

SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC

MDR report key: 21225598 · Received January 23, 2025

Report

Report Number
3009498591-2025-00001
Event Type
Malfunction
Date Received
January 23, 2025
Date of Event
November 14, 2024
Report Date
January 24, 2025
Manufacturer
SIEMENS MEDICAL SOLUTIONS USA, INC.
Product Code
IYN
UDI-DI
04056869996295
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

WHAT HAS BEEN DONE SO FAR AND ADDITIONAL INFORMATION: CREATED MINILOGS, FULL LOGS, AND UPLOADED TO KINECTUS CLOUD. ESCALATED TO RSC AND RAISED A PSI. CUSTOMER HAD TO GET ANOTHER SEQUOIA TO COMPLETE THE PATIENT SCAN. SYSTEM ALSO HAD ERROR EARLIER IN THE DAY WHEN BOOTING UP, MESSAGE COUNTRY FILED PSI ---(B)(4). FILING PSI SINCE THE COUNTRY COMPLAINT DOES NOT HAVE COUNTRY RFA NUMBER.

Description of Event or Problem · 0

THIS IS A DUPLICATE MDR SUBMISSION TO MFR# 3023245-2024-00064. THE REPORT IS BEING RESUBMITTED DUE TO AN ISSUE WITH OUR INTERNAL COMPLAINT HANDLING TOOL, WHICH PREVENTED THE ORIGINAL REPORT FROM BEING PROPERLY PROCESSED. WE ARE SUBMITTING THIS TO ENSURE THE COMPLAINT IS APPROPRIATELY CLOSED AND ALL NECESSARY DOCUMENTATION IS ACCURATELY REFLECTED IN OUR SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
630274 SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC IYN SIEMENS MEDICAL SOLUTIONS USA, INC. 04056869996295

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown