FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 21225526 · Received January 23, 2025

Report

Report Number
2955842-2025-00720
Event Type
Malfunction
Date Received
January 23, 2025
Date of Event
January 2, 2025
Report Date
January 2, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE PROBABLE ROOT CAUSE WAS A FAILURE OF THE HIGH RESOLUTION STEREO VIEWER (HRSV) MONITOR.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED HIGH-RESOLUTION STEREO VIEWER (HRSV) MONITOR TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE. THE HRSV MONITOR WAS RETURNED FOR FAILURE ANALYSIS, AND THE REPORTED ISSUE WAS REPLICATED. IN LOGS, NO DATA WAS FOUND TO INDICATE THAT THE FAULT HAD OCCURRED IN THE FIELD. UPON VISUAL INSPECTION, NO ISSUES WERE FOUND THAT WOULD BE RELATED TO THE REPORTED EVENT. THE HRSV WAS INSTALLED ONTO A PRINTED CIRCUIT ASSEMBLY (PCA) TEST SYSTEM. THE SYSTEM POWERED WITH A BLANK SCREEN.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED BENIGN HYSTERECTOMY SURGICAL PROCEDURE, THE RIGHT EYE WAS BLACK IN THE HIGH-RESOLUTION STEREO VIEWER (HRSV). THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) ADVISED PERFORMING A HARD RESTART OF THE SURGEON SIDE CONSOLE (SSC) AND RESEATING THE BLUE FIBER CABLE. THE PROCEDURE WAS BEING COMPLETED AS PLANNED, WITH NO REPORTS OF PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
859099 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-04 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 NA Female DA VINCI INSTRUMENTS AND ACCESSORIES