FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 2122477 · Received June 13, 2011

Report

Report Number
2122870-2011-01869
Event Type
Malfunction
Date Received
June 13, 2011
Date of Event
May 14, 2011
Report Date
May 14, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE PLASMA. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED ON (B)(6) 2011. QC WAS NOT PERFORMED FOR THE DAY OF (B)(6) 2011 PRIOR TO THE ERRONEOUS RESULTS. NO ERRORS OR FLAGS ASSOCIATED WITH THE ERRONEOUSLY LOW CKMB RESULTS. THE CUSTOMER LOADED A NEW REAGENT PACK, RERAN THE SAMPLE AND OBTAINED RESULTS THAT MATCHED THE PATIENT'S INITIAL RESULTS OF APPROXIMATELY 5 NG/ML. DIAGNOSTIC COPY TO DISK DATA FROM BOTH INSTRUMENTS INDICATES PACK (B)(4) WAS USED ON BOTH ACCESS 2 INSTRUMENTS. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING LOWER THAN EXPECTED RESULTS FOR TWO PATIENTS' SAMPLES FOR CK-MB GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. ONE OF THE SAMPLES WAS REPEATED ON THE SAME INSTRUMENT A HIGHER RESULT WAS OBTAINED. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1