FDA Adverse Event Malfunction Summary report: N

SYNCHRON CX9 ALX

MDR report key: 2122322 · Received June 13, 2011

Report

Report Number
2050012-2011-02298
Event Type
Malfunction
Date Received
June 13, 2011
Date of Event
May 16, 2011
Report Date
May 16, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJC
PMA / PMN Number
K950958
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

HOTLINE WORKED WITH THE CUSTOMER, BUT THEY COULD NOT FIND THE SOURCE OF THE LEAK. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011: THE FSE INSPECTED THE INSTRUMENT AND FOUND BROKEN PROBES ON THE WASH STATION. THE FSE REPLACED PROBES, CLEANED OTHER PROBES, CUVETTES, AND SPILL IN THE HYDRO. THE FSE CALIBRATED CHEMISTRIES, RAN QC, AND VERIFIED PROPER OPERATION. HARDWARE IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) AND STATED THAT A BLUE COLORED FLUID WAS LEAKING ONTO THE FLOOR BENEATH THE HYDRO IN SYNCHRON CX9 ALX ANALYZER. NO INJURY WAS REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON CX9 ALX CLINICAL CHEMISTRY ANALYZER JJC BECKMAN COULTER INC. CX9 ALX NA

Patients

Seq Age Sex Outcome Treatment
1