FDA Adverse Event
Malfunction
Summary report: N
SYNCHRON CX9 ALX
MDR report key: 2122322
·
Received June 13, 2011
Report
- Report Number
- 2050012-2011-02298
- Event Type
- Malfunction
- Date Received
- June 13, 2011
- Date of Event
- May 16, 2011
- Report Date
- May 16, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJC
- PMA / PMN Number
- K950958
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
HOTLINE WORKED WITH THE CUSTOMER, BUT THEY COULD NOT FIND THE SOURCE OF THE LEAK. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011: THE FSE INSPECTED THE INSTRUMENT AND FOUND BROKEN PROBES ON THE WASH STATION. THE FSE REPLACED PROBES, CLEANED OTHER PROBES, CUVETTES, AND SPILL IN THE HYDRO. THE FSE CALIBRATED CHEMISTRIES, RAN QC, AND VERIFIED PROPER OPERATION. HARDWARE IS THE ROOT CAUSE FOR THIS EVENT.
Description of Event or Problem · 1
A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) AND STATED THAT A BLUE COLORED FLUID WAS LEAKING ONTO THE FLOOR BENEATH THE HYDRO IN SYNCHRON CX9 ALX ANALYZER. NO INJURY WAS REPORTED IN CONNECTION WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SYNCHRON CX9 ALX | CLINICAL CHEMISTRY ANALYZER | JJC | BECKMAN COULTER INC. | CX9 ALX | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |