FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600 SYNCHRON CLINICAL SYSTEM

MDR report key: 2121858 · Received May 20, 2011

Report

Report Number
2050012-2011-01613
Event Type
Malfunction
Date Received
May 20, 2011
Date of Event
April 23, 2009
Report Date
April 23, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-0863-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

RECALIBRATION OF THE SYSTEM ALLEVIATED THE PROBLEM. AN FSE (FIELD SERVICE ENGINEER) PERFORMED THE FLOW CELL CLEANING PROCEDURE. FOREIGN MATERIAL CONTAMINATION WAS PRESENT. THE ISE (ION-SELECTIVE ELECTRODE) FLOW CELL WAS FOUND TO BE CONTAMINATED WITH BACTERIA WHICH MAY HAVE CONTRIBUTED TO THE ERROR BUT A CLEAR ROOT CAUSE COULD NOT BE DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(6) 2008 TO (B)(6) 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BCI) THAT ERRONEOUSLY LOW SODIUM (NA) RESULTS WERE OBTAINED ON THEIR UNICEL DXC 600 INSTRUMENT. THE CUSTOMER RAN THE PATIENT SAMPLES ON ANOTHER DXC 600 INSTRUMENT AND GOT VALUES THAT MATCHED THE FIRST SET OF VALUES. THE RESULTS WERE REPORTED OUT. ONE PHYSICIAN CALLED THE LABORATORY AND ASKED THAT THE INSTRUMENTS BE RECALIBRATED AND PATIENT SAMPLES RERUN. CALIBRATION WAS PERFORMED AND THE QC (QUALITY CONTROL) WAS RUN AGAIN AND FOUND TO BE WITHIN THE LAB'S ESTABLISHED RANGES. CUSTOMER THEN RE-RAN PATIENT SAMPLES AND DISCOVERED THAT THE NA RESULTS WERE HIGHER AND IN THE NORMAL RANGE. THE PATIENT RESULTS WERE AMENDED. RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. WHILE THERE IS NO REPORT OF ANY ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT, IT IS UNKNOWN WHETHER THERE WAS ANY MODIFICATION TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600 SYNCHRON CLINICAL SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK