FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON CLINICAL SYSTEM

MDR report key: 2121846 · Received May 20, 2011

Report

Report Number
2050012-2011-01615
Event Type
Malfunction
Date Received
May 20, 2011
Date of Event
May 6, 2009
Report Date
May 6, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-0863-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE BECKMAN COULTER, INC. (BCI) FSE (FIELD SERVICE ENGINEER) BLEACHED THE ISE (ION-SELECTIVE ELECTRODE) SYSTEM FLOW CELL WHICH RESOLVED THE PROBLEM. BLEACHING IS NORMALLY USED FOR BACTERIAL CONTAMINATION AND WHILE THIS MAY HAVE ALLEVIATED THE PROBLEM, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(6) 2008 TO (B)(6) 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BCI) THAT ERRONEOUSLY LOW SODIUM (NA) RESULTS WERE OBTAINED ON THEIR UNICEL DXC 800 INSTRUMENT, RESULTS WERE REPORTED OUT OF THE LABORATORY AND ONE PHYSICIAN QUESTIONED THE RESULTS OF SOME OF HIS PATIENTS. PRIOR TO THE EVENT, THE SYSTEM WAS CALIBRATED AND THE QC (QUALITY CONTROL) RESULTS WERE WITHIN THE LAB'S ESTABLISHED RANGES. THE CUSTOMER RE-RAN THE PATIENT SAMPLES ON ANOTHER DXC INSTRUMENT AND GOT VALUES WHICH WERE 5 MMOL/L POINTS HIGHER. THE CUSTOMER AMENDED THE RESULTS AND FILED CORRECTIVE REPORTS. THERE IS NO REPORT OF ANY ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT AND THERE WAS NO CHANGE TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON CLINICAL SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK