FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 2121805 · Received May 20, 2011

Report

Report Number
2122870-2011-01400
Event Type
Malfunction
Date Received
May 20, 2011
Date of Event
July 13, 2010
Report Date
July 19, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
CFR
PMA / PMN Number
K060256
Removal / Correction Number
Z-0607-2011
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED FOR THIS EVENT AS THE ISSUE WAS RESOLVED DURING THE INITIAL TROUBLESHOOTING VIA THE TELEPHONE. NO SAMPLE COLLECTION OR CENTRIFUGATION DATA WAS SUPPLIED BY THE CUSTOMER. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF PRODUCT COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 TO (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS. THIS MEDWATCH IS RELATED TO THE ORIGINAL MDR 2122870-2010-00427, PATIENT NUMBER ONE. RELATED MDRS: 2122870-2011-01179, 01180, 01181, 01394, 01395, 01396, 01397, 01398, 01399.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED HIGHER THYROID-STIMULATING HORMONE (TSH) RESULTS ON ELEVEN PATIENTS' SAMPLES INVOLVING THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM. THIS REPORT REFERS TO PATIENT NUMBER ELEVEN. IT WAS DETERMINED THE CUSTOMER HAD INCORRECTLY LOADED A CREATINE KINASE-MB (CK-MB) REAGENT PACK IN PLACE OF THE TSH REAGENT PACK. THREE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THESE SAMPLES WERE RETESTED USING A TSH REAGENT PACK AND PRODUCED LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE. IT IS UNKNOWN IF THE OTHER EIGHT PATIENTS' RESULTS WERE REPORTED OUT OF THE LABORATORY OR IF PATIENT TREATMENT WAS AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM CFR BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK ACCESS HYPERSENSITIVE HTSH