FDA Adverse Event Malfunction Summary report: N

UREA/BUN

MDR report key: 21217740 · Received January 23, 2025

Report

Report Number
1823260-2025-00208
Event Type
Malfunction
Date Received
January 23, 2025
Date of Event
January 3, 2025
Report Date
February 4, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CDQ
UDI-DI
04015630925131
PMA / PMN Number
K972250
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER FOUND CRYSTALS FORMED ON THE CUVETTES. THE CUVETTES WERE REPLACED AND THE CUVETTE SURFACE WAS CLEANED. PRECISION TESTING WAS PERFORMED AND WAS WITHIN SPECIFICATIONS. THE INVESTIGATION DETERMINED THE ISSUE WAS DUE TO THE HUMIDITY LEVEL IN THE LAB WHICH CAN CAUSE CRYSTALS OF ECOTERGENT. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 0

THE COBAS 8000 C702 MODULE SERIAL NUMBER WAS (B)(6). THE FIELD SERVICE ENGINEER REPLACED THE CUVETTES, WHICH APPEARED TO RESOLVE THE ISSUE. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE UREA/BUN RESULTS FROM THE COBAS 8000 C702 MODULE. SAMPLE 1 INITIAL RESULT WAS 9.06 MMOL/L THE REPEAT RESULTS WERE 35.84 MMOL/L AND 35.72 MMOL/L. ON (B)(6) 2024, SAMPLE 2 INITIAL RESULT WAS 0.85 MMOL/L. THE REPEAT RESULTS WERE 14.61 MMOL/L AND 14.67 MMOL/L. THE FINAL REPEAT RESULTS WERE BELIEVED CORRECT AND WERE REPORTED OUTSIDE OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
421234 UREA/BUN UREA NITROGEN TEST SYSTEM CDQ ROCHE DIAGNOSTICS 832104 04015630925131

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown