FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS

MDR report key: 2121512 · Received May 6, 2011

Report

Report Number
1826988-2011-00223
Event Type
Malfunction
Date Received
May 6, 2011
Date of Event
April 4, 2011
Report Date
April 4, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K091820
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HIS CONTOUR USB METER. DURING THE CALL, HE PERFORMED BLOOD TESTS AND RECEIVED READINGS OF 200 AND 236 MG/DL USING HIS USB METER. HE ALSO TESTED USING ANOTHER METER AND RECEIVED A READING OF 105 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS ADVISED TO RETURN HIS TEST STRIPS FOR EVALUATION. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS NBW BAYER HEALTHCARE, LLC 7080G 0JC3D09

Patients

Seq Age Sex Outcome Treatment
1 UNK