FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS

MDR report key: 2121508 · Received May 6, 2011

Report

Report Number
1826988-2011-00227
Event Type
Malfunction
Date Received
May 6, 2011
Date of Event
April 1, 2011
Report Date
April 5, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS UNABLE TO READ THE PRODUCT INFORMATION ON HER BOTTLE OF TEST STRIPS. W/O THE LOT NUMBER, IT'S NOT POSSIBLE TO DETERMINE THE MANUFACTURE OR EXPIRATION DATES. IT'S ALSO NOT POSSIBLE TO KNOW THE 510K NUMBER W/O THE PRODUCT INFORMATION.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 148 MG/DL FROM HER CONTOUR METER AND A READING OF 86 MG/DL FROM ANOTHER METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS ADVISED TO RETURN HER TEST STRIPS FOR EVALUATION. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS NBW BAYER HEALTHCARE, LLC NOT PROVIDED NOT PROVIDED

Patients

Seq Age Sex Outcome Treatment
1 UNK