FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 2120889 · Received June 12, 2011

Report

Report Number
2122870-2011-01856
Event Type
Malfunction
Date Received
June 12, 2011
Date of Event
May 12, 2011
Report Date
May 12, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE AND PATIENT INFORMATION WAS NOT PROVIDED. THE CUSTOMER OBTAINED IND FLAGS ON LEVEL 1 AND LEVEL 3 ACCUTNI QC. ON (B)(4)-2011 A BCI FIELD SERVICE ENGINEER (FSE) NOTED THAT THE CUSTOMER INCORRECTLY LOADED THE REAGENT PACK IN THE WRONG PLACE FSE REMOVED AND DISCARDED THE REAGENT PACK. USER ERROR IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO RECEIVING AN INDETERMINATE (IND) FLAGS ON ONE PATIENT'S ACCUTNI RESULT AND QC RESULTS WHICH WERE GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLE WAS REPEATED ON AN ALTERNATE UNIT AND RESULT WITHIN RANGE WAS OBTAINED. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1