ACCESS 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-01855
- Event Type
- Malfunction
- Date Received
- June 12, 2011
- Date of Event
- May 12, 2011
- Report Date
- May 12, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- 922823/A007
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AL, US
- Reporter Occupation
- OTHER
Narratives
SAMPLE AND PATIENT INFORMATION WAS NOT PROVIDED. QC LEVEL 1 AND 3 RESULTS IN IND FLAGS AFTER THE PATIENT RESULT WAS RUN TWICE. NO SAMPLE COLLECTION OR CENTRIFUGATION DATA WAS SUPPLIED BY THE CUSTOMER. HOTLINE WAS ABLE TO LOCATE A MISLOADED ACCUTNI REAGENT PACK. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.
(B)(4).
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO RECEIVING AN INDETERMINATE (IND) FLAGS ON ONE PATIENT'S ACCUTNI RESULT AND QC RESULTS WHICH WERE GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY; THEREFORE PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT. THE CUSTOMER STATED THAT THE IND FLAG OCCURRED AFTER A TECHNICIAN CHANGED THE REAGENT PACK. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER, | JJE | BECKMAN COULTER INC. | ACCESS 2 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |