FDA Adverse Event Malfunction Summary report: N

COLLEAGUE PRE P1.7

MDR report key: 2120871 · Received June 11, 2011

Report

Report Number
6000001-2011-07540
Event Type
Malfunction
Date Received
June 11, 2011
Date of Event
May 31, 2011
Report Date
June 1, 2011
Manufacturer
BAXTER HEALTHCARE - SINGAPORE
Product Code
FRN
PMA / PMN Number
K063696
Removal / Correction Number
6000001-12/1/08-002C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE DEVICE WAS RETURNED TO BAXTER AND IS CURRENTLY IN THE PROCESS OF BEING EVALUATED. A FOLLOW-UP REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION OR IF ANY ADDITIONAL DETAILS BECOME AVAILABLE.

Additional Manufacturer Narrative · 1

(B)(4). DEVICE EVALUATION: THE REPORTED CONDITION OF A COLLEAGUE INFUSION PUMP WITH DAMAGED BATTERY WAS CONFIRMED AND REPRODUCED DURING PRODUCT EVALUATION. THE ASSIGNABLE CAUSE FOR THE REPORTED PROBLEM WAS DETERMINED TO BE DEPLETED BATTERIES RESULTING FROM USER ERROR. THE MAIN BATTERIES WERE REPLACED TO CORRECT THE REPORTED CONDITION. ADDITIONAL INFORMATION: THIS DEVICE IS A REMEDIATED COLLEAGUE PUMP WITH A USER INTERFACE MODULE SOFTWARE VERSION OF 5.09.90. A LABELING REVIEW WAS PERFORMED AND IT WAS FOUND UPON REVIEW OF THE OPERATOR'S MANUAL, SUFFICIENT INSTRUCTIONS EXIST FOR THE USER TO FOLLOW TO PREVENT THIS PROBLEM. FROM THE EVENT HISTORY LOG IT WAS IDENTIFIED THAT THE PUMP WAS NOT CHARGED FOR 12 HOURS AFTER BATTERY LOW/BATTERY DEPLETED SET OCCURRED WHICH GOES AGAINST THE INSTRUCTIONS GIVEN IN THE MANUAL INDICATING A USER ERROR. THIS ISSUE HAS BEEN ESCALATED TO CAPA.

Additional Manufacturer Narrative · 1

(B)(4). INITIAL DATE RECEIVED BY MANUFACTURER WAS REPORTED INCORRECTLY; IT SHOULD HAVE BEEN 06/01/2011.

Description of Event or Problem · 1

THE FACILITY REPRESENTATIVE CONTACTED A TECHNICAL SERVICE REPRESENTATIVE TO REPORT A COLLEAGUE INFUSION PUMP WITH THE REPORTED CONDITION "DAMAGED BATTERY." THIS CONDITION HAD THE POTENTIAL TO CAUSE AN INTERRUPTION OF DELIVERY. THIS EVENT OCCURRED DURING POWER UP. THE FACILITY REPRESENTATIVE STATED THAT THERE WAS NO KNOWN PATIENT INVOLVEMENT AND NO REPORTS OF PATIENT INJURY OR MEDICAL INTERVENTION. NO ADDITIONAL INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COLLEAGUE PRE P1.7 PUMP, INFUSION FRN BAXTER HEALTHCARE - SINGAPORE

Patients

Seq Age Sex Outcome Treatment
1